Job Description

Job Location: 3816 Latrobe Drive Office - Charlotte, NC 28211
Position Type: Internship
Salary Range: $17.75 - $17.75 Hourly

Job Shift: Monday through FridayCritical Home Repair (CHR) Family Services Internship
Habitat for Humanity Charlotte Region
Full-Time | $17.75 per hour
Are you passionate about housing stability, community engagement, and serving diverse populations? Join our team and help bring people together to build homes, communities, and hope.
The Critical Home Repair (CHR) Family Services Intern works directly with applicants and approved Partner Families in our Critical Home Repair program. This full-time internship offers hands-on experience in nonprofit housing services, community outreach, client support, and program coordination.
This role collaborates closely with our Family Services, Construction, and Development teams to support families through the repair process and strengthen community impact.
Why Join Habitat for Humanity of the Charlotte Region?
At Habitat Charlotte Region, we believe everyone deserves a safe, affordable place to call home. When you join our team, your work directly supports families and strengthens neighborhoods across our community.
Together we build community impact. Since our inception in 1983, we have served over 5,000 local families, proving that affordable housing changes the trajectory of our entire region. Our work is driven by a commitment to community strength, marked by:
·        2,100+ New homes sold to local families.
·        1,600+ Families served through critical home repairs.
·        325 Existing homes renovated to maintain safe, affordable housing.
Join us and be part of a team that has been transforming the Charlotte Region for over four decades.
In addition to meaningful work, Habitat Charlotte Region offers competitive compensation, comprehensive benefits, and a healthy work-life balance—because caring for our community starts with caring for our people.
What You’ll Do
- Track and maintain the CHR Interest List and communicate with prospective applicants
- Support the application process through document collection, data entry, and applicant verification
- Respond to inquiries through the CHR hotline and provide accurate program information
- Provide administrative support to approved Partner Families, including meeting preparation and document reverification
- Assist in planning and executing family engagement events and department initiatives
- Design and analyze surveys for previously served families and present findings to staff
- Represent the organization at outreach events, information sessions, and community tabling events
- Support special projects and additional initiatives as assigned
What We’re Looking For
- Passion for nonprofit work, housing stability, social services, or gerontology
- Comfort working with diverse populations, including aging adults and low-to-moderate income households
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Ability to manage sensitive conversations with professionalism and empathy
- Ability to prioritize multiple tasks in a fast-paced environment
- Intermediate proficiency in Microsoft Office (Teams, Word, Excel, PowerPoint)
- Ability to work independently and collaboratively

QualificationsWork Environment
- Primarily office-based
- Travel within the service area, including visits to Partner Family homes and project sites
- Exposure to varying weather conditions during site visits and outreach events
Physical Requirements
- Clear background check and drug screening
- Prolonged periods of sitting and computer work
- Occasional lifting up to 20 lbs
- Ability to visit homes that may include stairs
- Ability to drive within the service area
Compensation & Schedule
- $17.75 per hour
- Full-time position
- Valuable hands-on experience in nonprofit housing and community development
If you are looking to grow professionally while making a meaningful difference in your community, we encourage you to apply.
Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required.
Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.