Job Description

ABOUT THE ROLE

We are looking for a motivated, reliable individual to help maintain consistently high standards of cleanliness across the UK Chocolate Academy. You’ll work closely with the Academy team while also being confident carrying out tasks independently. No previous cleaning experience is required — full training will be provided.

KEY RESPONSIBILITIES

• Maintain high cleanliness standards throughout the Academy in collaboration with the wider team
• Follow the deep‑cleaning schedule and complete all tasks to the required standard
• Carry out daily checks, including recording fridge temperatures and completing weekly utility readings
• Conduct stock checks of cleaning materials and ensure safe storage in line with COSHH requirements
• Clean all Academy areas, including front of house, customer spaces, and office areas
• Manage waste responsibly with a focus on sustainability
• Report any issues, faults, or repairs needed to the Line Manager
• Adhere to company health & safety processes and all policies and procedures
• Understand basic pest‑control measures and liaise with external providers when required
• Support Academy Chefs by preparing and distributing product samples for Sales Teams
• Prepare ingredients and equipment for Academy activities on and off site
• Clean and maintain equipment and facilities to meet food safety standards
• Assist with Academy set‑ups for customer visits and events

ABOUT YOU

• Understanding of basic food safety, GMP, HACCP, COSHH (or willingness to learn)
• Strong attention to detail, with good literacy, numeracy, and basic computer skills
• Positive, customer‑focused attitude with good communication skills
• Able to work independently and as part of a team
• Comfortable with manual handling and working under pressure
• Organised, self‑motivated, and able to identify tasks without supervision
• Flexible and adaptable to changing duties