Job Description

CHIROPRACTIC ASSISTANT – Permanent Part time (Outer East)

Join Our Team at Wellbeing Chiropractic!

Wellbeing Chiropractic is one of Australia's largest chiropractic groups, with over 50 locations across Melbourne, Sydney, and Brisbane. Our multidisciplinary practices offer chiropractic treatment, remedial massage, and other allied health services. Our team of experienced and professional chiropractors and support staff are dedicated to enhancing lives through chiropractic care.

We have opportunities for outstanding individuals to join our team!

Positions Available: In the Outer East. A willingness to travel between nearby locations is required. You will also need

About The Role

As a member of our Wellbeing Chiropractic team, your daily responsibilities will include, but are not limited to

• Managing the Day-to-Day Operations: Oversee the smooth running of the clinic.
• Communication: Answer calls for your clinic location and assist with calls for other clinics as needed.
• Patient Interaction: Greet patients and ensure a positive experience.
• Appointment Management: Schedule and manage patient appointments.
• Correspondence: Respond to emails and messages promptly.
• Payment Processing: Accurately process payments and health fund claims using the HICAPS Trinity terminal.
• Procedure Adherence Follow established procedures to ensure consistent and high-quality service.
• Technical Assistance: Assist Chiropractors with X-Ray processes and Posture Scans.
• Administrative Support: Perform various administrative tasks as needed.
• Team Support: Support chiropractors, other allied health professionals, and administrative and management staff.

Training will be provided to ensure you are well-prepared for all aspects of the role.

About You

To be successful in this position, you will need:

• Admin/Customer Service Experience: At least 2 years of experience in customer service or reception roles.
• Availability: MUST BE available to work Monday to Friday 9am - 7:30pm) and Saturday morning (9am - 1pm).
• Confidentiality: The ability to handle sensitive patient information with utmost discretion. Multitasking Skills: Capable of managing multiple tasks under pressure without compromising accuracy.
• Interest in Health Services A genuine interest in chiropractic and allied health services. Excellent Communication: Well-spoken with exceptional phone manner, able to communicate effectively with a diverse range of people
• Warm and Friendly Demeanor: Create a welcoming environment for both staff and patients. Positive Attitude: A motivated, positive, and outgoing personality.
• Willingness to Learn: Open to acquiring new skills and knowledge.
• Tech Savvy: Competent with computer systems and willingness to learn new technologies.

Benefits

• Work close to home
• Opportunity for career growth
• Friendly and Supportive team
• Work life balance
• On the job training and support in learning our systems and software
• Discounts on chiropractic treatments and products.

Our ideal candidate is ambitious and seeks to advance into a senior Chiropractic Assistant and/or 2IC role. They should possess a proactive mindset, a strong willingness to take on additional responsibilities, and the ability to embrace challenges within the position.

Apply

Please include a cover letter stating the suburb you resided in.

This position offers a chance to be part of a leading chiropractic group and positively impact patient care. If you are ready to take the next step in your career, we encourage you to apply!