Job Description

CHIROPRACTIC ASSISTANT - Permanent Part time

Join our team as a Chiropractic Assistant – where every day is about helping people feel their best and supporting passionate professionals.

Working Hours (Must be available)

Monday (Blacktown) & Wednesday (Baulkham Hills): 9:30am – 7:30pm

Saturday: 8am – 1pm

Availability to work on the advertised roster, with flexibility to work additional weekdays and Saturdays to cover annual leave and sick leave when required.

Remuneration

Hourly rate will be based on the successful applicant's skills, experience and qualifications

Benefits

You will enjoy the benefits of working close to home while maintaining a healthy work-life balance. Comprehensive on-the-job training and support will be provided to help you learn our systems and software. We offer opportunities for career progression within a growing organisation, along with a friendly, supportive, and collaborative team environment. Staff also receive discounts on chiropractic treatments and products.

About the role

We are looking for a driven and career-focused individual who is passionate about personal and professional growth. This role is ideally suited to someone who aspires to progress into a Senior Chiropractic Assistant and/or 2IC position and is eager to take initiative, embrace new challenges, and contribute beyond their core responsibilities. As the first point of contact for many patients, you will play a key role in creating a positive and professional experience while supporting the smooth day-to-day operation of the clinic.

As part of one of the region’s leading chiropractic groups, you will have the opportunity to develop your skills, make a genuine difference in patients’ lives, and build a rewarding long-term career. If you are ready to take the next step and grow with a supportive and forward-thinking team, we encourage you to apply.

Your main duties will include but are not limited to:

• Coordinate all aspects of patient care and clinic operations, including appointment scheduling, payment processing, and administrative duties.
• Foster a welcoming, professional, and positive environment for both patients and team members.
• Demonstrate a professional and confident telephone manner at all times.
• Manage email and message correspondence in a timely and professional manner.
• Process patient payments and health fund claims accurately using the HICAPS Trinity terminal.
• Provide comprehensive support to chiropractors and allied health practitioners to ensure smooth practice operations and exceptional patient experiences.
• Complete all assigned tasks with a high degree of accuracy, efficiency, and attention to detail.
• Perform a range of administrative duties to ensure the smooth operation of the clinic.
• Collaborate with and support chiropractors, allied health practitioners, administration, and management teams.
• Maintain thorough knowledge of the clinic’s services, practitioner procedures, protocols, and patient care processes.
• Remain calm, professional, and solution-focused while working in a fast-paced environment.

What you will bring

• A valid driver's licence and reliable transportation are essential, as travel between clinic locations may be required.
• Exceptional time management skills, with the ability to effectively prioritise tasks and work autonomously with minimal supervision.
• A positive, enthusiastic, compassionate, and approachable attitude.
• A professional, empathetic, and patient-focused approach to customer care.
• Excellent interpersonal and communication skills, with the ability to contribute to a supportive, collaborative, and engaging team environment.
• Strong organisational and multitasking abilities, capable of managing competing priorities in a fast-paced environment.
• Proven experience in a busy reception and/or customer service role, demonstrating a high level of accuracy and attention to detail.
• Well-presented and articulate, with outstanding verbal communication and customer service skills.
• Ability to handle confidential and sensitive patient information with the highest level of discretion and professionalism.
• Professional, confident, and courteous telephone manner.
• Proficient in Microsoft Office Suite, including Word, Excel, Teams, and Outlook.
• Genuine interest in chiropractic care and allied health services.

Positions available

Due to continued growth across our clinics, we are seeking motivated and enthusiastic individuals to join our supportive and dynamic team.

About us

Wellbeing Chiropractic is one of Australia's largest chiropractic groups, with more than 50 locations across Melbourne, Sydney, and Brisbane. Our multidisciplinary clinics provide chiropractic care, remedial massage, and a range of allied health services.

Our experienced chiropractors and support teams are committed to improving health, wellbeing, and quality of life through exceptional patient care.