
Support daily operational tasks of the assigned department under the supervision of line managers
Assist in communicating with Chinese-speaking guests to ensure a smooth and pleasant guest experience
Provide basic translation or interpretation between Chinese and English/Vietnamese when required
Support guest inquiries, requests, and follow-ups in a polite and professional manner
Assist with administrative tasks such as preparing reports, guest lists, or operational documents
Participate in departmental training sessions and daily briefings
Comply with company policies, service standards, and workplace regulations
Perform other duties as assigned by supervisors or department heads
Requirements:
Current student or fresh graduate in Hospitality, Tourism, Business Administration, or related fields
Proficient in Chinese (Mandarin and/or Cantonese); basic English communication is required
Positive attitude, eagerness to learn, and strong sense of responsibility
Good communication and interpersonal skills
Ability to work effectively in a team and adapt to a fast-paced service environment
Available for internship/training for the required period
Benefit:

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.
With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.
Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo
Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels
Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels
Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites
Exclusive Partners: Iberostar Beachfront Resorts
InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.
Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.