You will be responsible for maintenance and emergency repairs of Vertiv’s Thermal Management products as well as other contracted systems. Your role requires establishing, promoting and maintaining excellent rapport with all customers, sales managers, distributors and others within the field; maintain ongoing communication with scheduling teams and the line/department Manager
Responsibilities and Measurement Criteria with Time investment Needed on Each:
Perform diagnostics, servicing, testing & commissioning of large industrial HVAC chillers systems within the Data Centre industry
Troubleshoot reactive breakdowns and complete repairs
Overhaul and repair of large chiller compressors
Clean and maintain Chiller Systems within the critical infrastructure space
Respond in a professional manner to all assigned service calls while on duty.
Perform work in a safe manner & in accordance with company safety policy.
Perform work using current codes of practice/legislation relevant to assigned task.
Ensure that planned maintenance completion rate is maintained at a min 90%.
Keep scheduling team informed of changes to your schedule & status of all open jobs.
Maintain accuracy of customer listing by reporting errors with site change form.
Close tasks in Retriever daily & weekly paperwork in timely & accurate manner.
Create reports using Retriever system ensuring regular synchronization.
Report sales or service leads to the proper department via the correct process.
Take an active role in the callout rotation.
Qualifications:
Fair Trading Qualified Supervisor Certificate in Air conditioning and Refrigeration
Refrigerant handling ARC tick license
Experience with turbocor compressor technology is highly regarded
Additional / Preferred Qualifications:
Excellent computer skills.
Previous environmental service experience.
Excellent customer service skills.
Self-starter, ability to plan, organize and manage time effectively.
Clean valid driving license.
Same Posting Description for Internal and External Candidates
Vertiv is a global leader in critical digital infrastructure for applications in data centers, communication networks, and commercial and industrial environments.
As businesses, industries, and communities become more connected, we pioneer and deliver end-to-end power and cooling technologies to help our customers stay resilient, optimized, and future-ready.
With our industry-leading innovative technologies and global services network, we are fueling the revolution of the digital world - keeping technology ecosystems running efficiently and without interruption.
Vertiv is supercharging data’s potential; accelerating the pace of technology, raising the bar for accelerated compute and redefining the limits of densification.
The world depends on data we power and cool™
