Job Description

The Childhood Development Lead is responsible for the safety, care and wellbeing of the children in the Childhood Development Center, which includes Play Care and Huckleberry Hollow. Lead will follow the policies and procedures of the center regarding personal conduct and security, as well as demonstrate a true desire to work and play with children. Lead will lead by example in regard to policy, customer service, childcare (safety and engagement).

Duties and Responsibilities

• Provide great customer service to the community; see that all customers, clients and members are given prompt and courteous service.
• Follow all Protecting the Mission policies and procedure.
• Relate joyfully to children of all ages.
• Sensitivity to individual children’s needs.
• Use appropriate positive discipline consistently.
• Practice vigilant supervision at all times.
• Exercise a professional manner at all times when communicating with the parents of children in our care.
• Handle security and crisis situations calmly.
• Make sure staff policy and rules are clear and followed by attendants.
• Participate in communication strategies for effective teamwork.
• Work with Childhood Development Coordinator or Director in regard to disciplinary issues, special projects, and issues as they present themselves.
• Participate in effective training and continuing education sessions.
• Be a leader for the team in building and maintaining strategies for a positive work environment for all staff.
• Verify membership status through POS system.
• Must be able to operate the KidCheck System; secure POS area at close of shift.
• Maintain progressive knowledge of all programs and facilities.
• Be responsible for maintaining the orderliness and cleanliness of the Childhood Development department.
• Adhere to RJKCCC operations as well as all policy procedures as adopted by Administration.
• Observe all safety rules and regulations.
• Make sure that the facility remains secure by keeping windows and doors locked and by reporting any security concerns.
• Supervise Childhood Development areas when Coordinator is not on site.
• Complete required trainings.
• Attend staff meetings as assigned.
• Maintain confidentiality.
• Other duties as assigned.

General Qualifications and Proficiencies

• Must be at least 21 years of age.
• High School diploma or GED equivalency.
• Have at least one year of successful experience working with children.
• Have the skills and abilities to work successfully with the challenging behaviors of children in our care.
• Provide documentation of Infant/Child CPR and Infant/Child First Aid or ability to obtain within 90 days of hire.
• Ability to pass City of Coeur d’Alene Criminal History Background Check as well as TSA Child Safety background clearance.
• Ability to obtain eight hours of continuing education annually.
• Must attend Protecting the Mission training.
• Demonstrate the ability to relate positively and energetically with staff, clients, members and customers.
• Must have the ability to maintain a non-judgmental attitude in working with customers, clients, members and staff.
• Must be able to work independently, with minimal supervision.
• Thrive in a team-oriented environment. Be a team player.
• Ability to work in a fast-paced environment and maintain poise under pressure.
• Ability to empathize and communicate with people from all socio-economic statuses.
• Knowledge of Salvation Army policies and procedures helpful.

Physical Requirements

• Have uninhibited physical mobility in bending and lifting up to 30 lbs.
• Be capable of auditory and visual oversight of the children and staff.
• Be able to verbally interact with the children and staff.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Equal Employment Opportunity: Minorities/Women/Disabled/Protected Veterans