YMCA of Greater Dayton

Childcare Account Specialist

YMCA of Greater Dayton  •  $14 - $17.50/hr  •  Dayton, OH (Onsite)  •  2 months ago
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Job Description

Childcare Account SpecialistAssociation Services OfficeDayton, OHFull-Time/Non-Exempt$14.00-$17.50/HourHours are between 8am-6pm and varies.  Responsible for carrying out business office and Registration and Billing procedures for the Child Care Program department. At the YMCA,  We are welcoming we are open to all. We are a place where you can belong and become.  We are genuine we value you and embrace your individuality.  We are hopeful we believe in you and your potential to become a catalyst in the world.  We are nurturing we support you in your journey to develop your full potential.  We are determined above all else, we are on a relentless quest to make our community stronger beginning with you. 
  • Provides excellent service to program participants, their families, staff members, and other individuals.
  • Manages childcare billing accounts receivable through multiple forms of correspondence to participants.
  • Provides excellent telephone and member service while facilitating inbound/outbound calls.
  • Remains accountable for all monetary transactions on shift and appropriate reconciliation of these transactions.
  • Maintains all pertinent equipment and supplies.
  • Is familiar with childcare information as outlined in the childcare and parent handbooks.
  • Proactively solves problems.
  • Follows appropriate safety guidelines.
  • Communicates to direct supervisor any concerns or incidents that may need follow-up.
  • Protects confidential information regarding program participants, families and staff members.
  • Process Hourly Billing.
  • Process Approved Registrations within a timely manner.
  • Completes other tasks as assigned by Childcare Account and Registration Coordinator or Director of Call Center Operations.
 Qualifications:
  • Must be at least 18 years of age and possess high school diploma or GED. A 2-year degree or applicable experience is preferred. 
  • Six months or more of related customer service and clerical experience required. 
YMCA of Greater Dayton

About YMCA of Greater Dayton

The YMCA of Greater Dayton, based on Christian principles, is a charitable organization with an inclusive environment dedicated to enriching the spiritual, mental, physical, and social well-being of all.

At the Y, we provide the support and opportunities that empower people and communities to learn, grow, and thrive. With a focus on youth development, healthy living, and social responsibility, the YMCA of Greater Dayton:

• Nurtures the potential of every child, teen, adult, and senior

• Improves the community’s health and well-being

• Provides opportunities to give back and support neighbors

The YMCA of Greater Dayton now includes 14 locations across the Greater Miami Valley Region, serving more than 70,000 kids and families. Our association includes:

• YMCA Child Care Services (Over 70 locations)

• Coffman YMCA (Springboro)

• Downtown YMCA (Dayton)

• Fairborn YMCA

• Grand Lake Health/Premier Health North YMCA (Celina)

• Grand Lake Health/Premeir Health South YMCA (Minster)

• YMCA at the Heights (Huber Heights)

• Kleptz YMCA (Englewood)

• Preble County YMCA (Eaton)

• Premier Health YMCA (Northwest Dayton)

• Springfield Family YMCA (January 1st, 2026)

• South YMCA (Kettering)

• Versailles YMCA (December 2025)

• West Carrollton YMCA

• Xenia YMCA

• YMCA Camp Kern (Oregonia)

For more information about the YMCA of Greater Dayton and our programs, please visit www.daytonymca.org

Industry
Unknown
Company Size
201-500 employees
Headquarters
Dayton, OH
Year Founded
1858
Website
daytonymca.org
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