Job Description

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those whobenefitfrom your passion,skillsandexpertise Join our diverse,inclusiveand talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denverofferscompetitive paycommensuratewith education and experience.New hires are typically brought into the organization between $23.89 - $29.86. We also offer generous benefits for full-time employees which include but are not limited to: 

• A guaranteed life-long monthly pension, once vested after 5 years of service 
• 457B Retirement Plan 
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year 
• Competitive medical, dental and visionplanseffective within 1 month of start date  

Location & Schedule

The City and County of Denversupportsa hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. In this position you can expect to work in person 3 days per week. Employees must work within the state of Colorado on their off-site days.

Who We Are & WhatYou’llDo

At Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, at-risk adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being. 

Division of Economic Security: 
Through our Economic Security Division (ESD), Denver Human Services seeks to engage residents in strengthening economic well-being and mobility across their lifespan. By leveraging the resources of Denver Human Services’ programs and a network of community partnerships, Economic Security provides a holistic approach to service delivery in order to assist customers in the ability to foresee crisis as well as adapt to and leverage changing life conditions to their advantage. 

The Economic Security Division is comprised of the following program areas: Colorado Works Workforce Development, SNAP to Success (Denver’s name for Employment First), Childcare Assistance Program (CCAP) and Child Support Services (CSS). 

Child Support Services (CSS)is currently seekinghighly skilled applicants for the position Child Support Technician IIto work with our dynamic accounting unit.CSS partners with federal, state, tribal, and local governments, in addition to other partners, and works to promote parental responsibility so that children receive support from both parents, even when they live in separate households.  Nationally, the child support program is one of the largest income-support programs for families, contributing money to family budgets to help pay for the basics: shelter, food, childcare, transportation, and school clothes.Our program strives to incorporate innovative strategies to improve the consistency and reliability ofchild support paymentsOur dedicated team of accounting professionals play a pivotal role in ensuring child support payments are receivedby familiestimely

Specifically,you will:

• Perform critical accounting functions related to Child Support Services programs including arrears calculations, processing child support payments, updating financial records, and executing several different financial reports using Microsoft Excel and other software programs. All fiscal duties require a strong mathematical aptitude.
• Complete complex calculations including legal calculations for court hearings.
• Review court orders and minutes and attend court proceedings, when requested.
• Enter, compile, andmaintainclient records in various databases ranging from updating ledger balance information to calculating ongoing child support obligations
• Communicate with clients and associated partiesregardingexplanation of child support services, payment processes, and payment requirements
• Collaborate with DHS Child Support Enforcement Professionals.
• Complete other assigned projects and reports, as requested.

WhatYou’llBring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels.You'llbe right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience, skills, and characteristics:

• A passion for public service and improving the lives of families through strong critical thinking skills, accuracy, and attention to detail
• Strong organization and time management skills
• A strong mathematical aptitude
• Experience with managing multiple high priority tasks in a fast-paced work environment
• Exhibits agility in an evolving work environment
• Experience engaging customers from diverse backgrounds with a solution-oriented approach through phone, email, and face-to-face contact
• Experience withColorado’sAutomated Child Support Enforcement System (ACSES), Adobe, and Microsoft suite is a plus
• A strong teammindset while working on individual goals and caseloadsautonomously
• Valid Driver's License preferred(notrequired)

Required Minimum Qualifications

• Education: Graduation from high school or the possession of a GED, HSET or TASC Certificate. 
• Experience: Four (4) years of experience performing child support initiation, enforcement, collections, investigations, case management or a related field.
• Education & Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements. 

Application Deadline

This position is expected tostay open untilJune 2nd, 2026 Please submit your application as soon as possible and no later thanJune2ndat 11:59 PM.

About Everything Else

Job Profile

CS2901 Child Support Technician II

To view the full job profile including position specifications, physical demands, and probationary period, click here

Position Type

Unlimited

Position Salary Range

$23.89 - $35.84

Target Pay

Although our full pay range is included above, the target hiring range for this position is $23.89 - $29.86.

Agency

Denver Human Services

Redeployment during Citywide Emergencies

City and County of Denver e mployees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.