Job Description

Child Support Caseworker

FT / PT Status – Full time
Salary – $20.31
Remote Work / In-Office – In Office

Recruiter – Josh Stover | jstover@utah.gov | 801.538.4251
Application Deadline – 7/16/2026

Key Responsibilities

Are you looking for an opportunity to grow and expand
your skills in an interesting and rewarding line of work? If so, this career
may be the one for you!

Experience a positive work-life balance, with a Monday through Friday (8
a.m. - 5 p.m.) work schedule and excellent benefits!

Contribute to our communities by helping the Utah Office of Recovery Services
(ORS) in their mission to promote responsibility, by providing child support
services and support for children in care to help ensure parents are
financially responsible for their children. ORS also helps ensure public funds
are used appropriately through the efforts of our Bureau of Medical
Collections.

Qualifications

• Proficiency in
  a technology-driven environment with intermediate to advanced computer
  skills.
• Exceptional
  ability to multi-task and quickly make decisions.
• Strong customer
  service and communication skills with an ability to assist people in a
  manner which shows sensitivity, tact and professionalism, without
  prejudice or bias.
• Ability to
  effectively contact individuals or organizations to secure delinquent
  payments, and/or arrange payment plans for money owed.
• Effectively
  interpret, clarify, explain and apply agency policy and procedures,
  business practices, federal or state laws, and regulations.

About the Role

Location – 33 N 100 W, Suite 100 Saint George, UT 84770
Background Check Required –Yes
Drug Test Required – No
Schedule Code – B - Competitive Service - Employment in this position requires a 12-month probationary period.

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
The Office of Recovery Services is a division within the Department of Health and Human Services, whose primary mission is to promote responsibility. For more information on the Office of Recovery Services, please click here

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.

The applicant chosen to fill this position may have access and exposure to Federal Tax Information (FTI), Health Insurance Portability and Accountability Act (HIPAA) information, Criminal Justice Information (CJI), and other confidential information as defined by 45 CFR 303.21(a). Unauthorized access, use or disclosure is subject to federal and state penalties, fines, and disciplinary actions.