Posting number: 00640
Department: SOCIAL SERVICES
Job classification: Child Support Agent II
Posting type: Open
Categories: Social Services, Child Support, Human Services
YOU MUST COMPLETE THE APPLICATION IN ITS ENTIRETY AND SUBMIT THE APPLICATION BEFORE IT CAN BE SAVED IN THE SYSTEM.
YOU MUST ANSWER ALL REQUIRED QUESTIONS AND COMPLETE ALL REQUIRED SECTIONS OF THIS APPLICATION TO BE CONSIDERED FOR EMPLOYMENT WITH IREDELL COUNTY
Thorough knowledge of the Child Support Enforcement Program and applicable legal procedures; considerable ability to interview clients, non-custodial parents and related sources, and to investigate cases; considerable ability to organize, analyze, and summarize case information; basic math skills; ability to establish and maintain effective working relationships with clients and non-custodial parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys.
Work involves the initiation, preparation and organization, establishment and/or enforcement of child support orders in a Child Support Enforcement (IV-D) program for both public and non-public assistance clients. Establishing voluntary and involuntary paternity and support by interviewing clients to obtain data, locating non-custodial parents, conducting an in-depth investigation, and preparing the case for court and/or enforcing child support orders through administrative and judicial means.
A four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work; or an associate’s degree in business administration, human resources, law enforcement or closely related degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work; or graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work; or an equivalent combination of education and experience.
WORK SCHEDULE: Monday – Friday / 8:00 AM – 5:00 PM
This position is subject to pre-employment screenings. Iredell County does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, political affiliation, genetic information, or handicapping condition in employment or the provision of services.
When uploading attachments to submit with your application, please DO NOT upload any documents that could allow for discrimination defined in the above paragraph. This may include Driver’s License/Photo ID/Passport, Birth Certificate, High School Diploma/GED, Marriage License, U.S. Citizenship, Medical Records, and/or Social Security Card.
Iredell County strives to provide exceptional public services in an efficient and cost-effective manner to position the County as a premiere community in which to live, work and raise a family.
Located in the piedmont of North Carolina, Iredell County is intersected by Interstates 40 and 77, spans 598 square miles and includes five municipalities: the city of Statesville and the towns of Mooresville, Troutman, Harmony and Love Valley. The County houses some of the most productive farms and dairies in the state, is home to “Race City USA” (Mooresville), includes 500 miles of shoreline of the state’s largest man-made lake, Lake Norman, and is the host of the National Balloon Rally (Statesville).
