Job Description

Be a part of something new

The Strong Families Safe Kids Advice and Referral Line (ARL) has transitioned to a new way of working. It operates as a dedicated rapid screening and referral ‘front door’ for Child Safety Services. It will triage phone and online concerns, about children and young people who may be experiencing, or are at risk of experiencing, abuse, neglect or family violence.

More information about the ARL changes visit: Strong Families Safe Kids

About the Role

This role is ideal for professionals who enjoy assessment, analysis, and decision-making, as it does not involve direct casework or face-to-face engagement with children and families. Instead, you will support child safety outcomes through information gathering, risk assessment, and triage decision-making. This is a dynamic and rewarding role where no two days are the same. You will play a pivotal role in safeguarding children and young people.

Working across either Primary or Secondary Triage in a Statewide Service, you will:

• Screen, analyse, and assess notifications of concerns about children and young people
• Determining appropriate pathways, including referral, assessment, transfer, or closure of matters
• Apply evidence informed decision-making and risk assessment frameworks to support sound triage outcomes
• Manage sensitive information with integrity, confidentiality, and a child-centred approach
• Collaborate with multiple external stakeholders and present matters to regional Child Safety Service teams for further assessment
• Maintain accurate and timely records in various systems through clear documentation

What’s in for you?

• Monday to Friday, Full-time, permanent opportunity based in Hobart, with flexibility to negotiate 0.8 FTE for the right candidate
• Structured annual salary progression in line with experience and performance
• $1200 per annum professional development allowance
• 5 days per annum professional development leave
• Employee Assistance Program, Wellbeing Program, access to Fitness Passport and Novated Lease
• Ongoing training, supervision and development to build your expertise
• Generous relocation support, including assistance with temporary accommodation, travel expenses and removalist costs
• Supportive culture – Be part of a values-driven organisation focused on connection, respect and growth

About You

You are a critical thinker with a strong sense of purpose and commitment to achieving positive outcomes for children and families. You bring:

• Experience or knowledge in assessment, social work, human services or related field.
• The ability to gather, assess and interpret complex information to support timely decisions
• High levels of resilience, emotional intelligence and integrity
• Excellent communication and record-keeping skills, with a commitment to accurate documentation and confidentiality
• A genuine commitment to child safety and wellbeing, with a focus on delivering quality outcomes through informed triage and assessment practices.
• Sound professional judgement and the ability to apply legislation, policy, procedures and risk assessment frameworks.

You hold:

• A relevant qualification in a related field (e.g. Social Work, Psychology, Youth Work, Community Services) at Diploma level or higher
• A Tasmanian Registration to work with Vulnerable People (or ability to obtain)

For more information about qualifications and eligibility requirements, please refer to the Statement of Duties

Condition of Employment

• Salary: $88,204 to $115,529 per annum + 12% Superannuation
• Classification: Allied Health Professional Level 1-2
• Award/Agreement: Allied Health Professionals Public Sector Unions Wages Agreement
• Hours of Work: 76 hours per fortnight.

Please note that other permanent and fixed-term full-time and part-time vacancies that may arise in the future may also be filled from this process.

About us

The Department for Education, Children and Young People (DECYP) create an environment where children’s safety and wellbeing are the centre of thought, values, and action. The Child Safety Service works collaboratively to strengthen family capacity, provide care and safety to children, and ensure their ongoing stability and development. Our child-centred approach is at the heart of everything we do!

For a confidential conversation about the role

Contact Bernita Cornish, Talent Acquisition Consultant on 0457 206 110 or talentteam@decyp.tas.gov.au

To take the next step in your career click “ Apply” to submit your CV/Resume, short form application (maximum 2 pages) and referee details. See our Information for Applicants (PDF) for guidance on completing your application.

We welcome applications from people with diverse skills, experiences, perspectives and backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, and individuals who identify as LGBTIQ+, people with disability, neurodivergent individuals, those from culturally and linguistically diverse backgrounds, and people of all ages.

We’re committed to making our recruitment process accessible for everyone. If you need any adjustments, please contact us, we’ll happily work with you.

Applications close at 11.30pm AEDT on the advertised closing date.