Contract Duration 6 Months
Working arrangement: Home Based
UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
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TERMS OF REFERENCE
UNICEF has significantly invested in KP to support the development and rollout of technical packages for the Child Protection Case Management and Referral System (CPCRMS), including standard operating procedures, tools, training packages, and capacity building of DCPU staff and allied service providers. These investments have contributed to improved awareness and initial functionality of case management systems at provincial and district levels. At the same time, KP remains highly prone to multiple protection risks, including natural disasters, climate-related shocks, population displacement, and the impacts of insecurity and armed conflict, which further increase the risks of violence, exploitation, abuse, and neglect for children. These contextual challenges place additional pressure on already stretched child protection systems and highlight the need for a more resilient and responsive service delivery structure. Despite ongoing efforts, implementation of standardized case management and referral systems remains uneven across districts. Key gaps include limited operational capacity of DCPUs, weak inter-agency coordination, inconsistent application of SOPs, and insufficiently functional referral pathways linking social welfare, health, education, police, and justice sectors. Data management and quality assurance systems also require further strengthening to ensure effective monitoring and decision-making. In this context, there is a critical need for dedicated technical assistance to consolidate and scale up UNICEF-supported tools and systems, strengthen institutional ownership under the Child Protection Commission, and ensure that case management and referral mechanisms are fully functional, standardized, and resilient across priority districts in KP. The proposed consultancy will provide hands-on technical support, capacity building, and system strengthening to enhance a coherent, coordinated, and sustainable child protection response.
The purpose of this consultancy is to provide technical support to the Government of Khyber Pakhtunkhwa in strengthening and operationalizing a coordinated, standardized, and resilient child protection system. Building on existing legislative frameworks and UNICEF investments in CPCRMS, the assignment will support consolidation of tools, SOPs, and capacitybuilding under the Child Protection Commission. It will strengthen inter-agency coordination and improve case management and referral mechanisms across districts in a context of heightened vulnerability due to disasters, displacement, and insecurity. The consultancy will also support the development and operationalization of cross-border Family Tracing and Reunification (FTR) SOPs in line with CPiE standard
If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMC0002753 External ToR.pdf
Minimum requirements:
Education: Master’s in social work, Sociology, Anthropology, Law, Psychology, or other relevant Social Sciences
Work experience minimum 7 years’ experience in CP case management systems assessment, gap analysis, development of tools/SOPs/QA frameworks, capacity building, data management strengthening, and cross-border FTR, demonstrated through similar assignments.
Skills: Strong understanding of child protection case management principles; experience in developing SOPs, tools, and referral pathways; capacity building and coordination skills; report writing and data management.
Language Requirements English and Urdu
Desirables Experience with UN/UNICEF; familiarity with CPIMS+/CPCRMS; knowledge of Pakistan’s child protection system; experience in cross-border case management/FTR.
For every Child, you demonstrate...
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
This position has been assessed as an elevated risk role for Child Safeguarding purposes as it is either a role with direct contact with children, a role that works directly with identifiable children’s data, a safeguarding response role, or an assessed risk role. Additional vetting and assessment for elevated risk roles in child safeguarding (potentially including additional criminal background checks) apply.
UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.
UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
Qualified candidates are invited to submit the following documents via the online recruitment portal, TMS (Talent Management System):
Remarks:
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Additional information about working for UNICEF can be found here
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up.
