Job Description

Posting number: 6932(IM3)

Department: Human Services

Division: HS Community Support

Job classification: Human Svcs Eligibility Tech B

Posting type: Open

Categories: Human Services

Summary

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Boulder County Human Services Department is seeking to hire a Bilingual Child Care Assistance Program (CCAP) Eligibility Technician. Boulder County’s Department of Human Services is looking to hire a Human Services Eligibility Technician B staff to be part of our Child Care Assistance Program (CCAP) team. Our CCAP team is responsible for processing applications, recertifications and case changes for residents who receive child care assistance program. As a CCAP team member, you will review documentation and determine eligibility.

This is a full-time, benefited position that will work Monday - Friday 8:00am - 4:30pm. This position will work remote and out of 515 Coffman St, Longmont, 3460 Broadway, Boulder, and 1755 S Public Road, Lafayette. Under Fair Labor Standards Act (FLSA) guidelines, this position is non-exempt (eligible for overtime).

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Hiring Salary Range: $55,116.00 - $67,254.00 Annually

Tentative Hiring Timeline:

• Phone Screening: Week of November 23rd
• First Round Interviews: Week of November 30th
• Second Round Interviews: Week of December 7th
• Language Proficiency Test: Week of December 7th
• Reference Check: Week of December 7th

New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers bountiful benefits, including pension contributions.

Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.

Examples of duties

1. Gathers and reviews information
2. Assists applicants with forms and documents
3. Explains program requirements and rights
4. Enters and verifies data in the CHATS system
5. Processes eligibility for public assistance programs
6. Performs related work, as required
7. May be reassigned during emergency situations

Qualifications

PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.

EDUCATION & EXPERIENCE:

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of

• High school graduation or equivalent

AND

• 2 (two) years of experience working with the public

Additional related education may count towards required experience.

BACKGROUND CHECK:

• A job offer is contingent on passing a background investigation

BILINGUAL SKILLS:

• Applicants must demonstrate English and Spanish fluency at the time of the pre-employment screening process. Spanish language proficiency will be determined through standardized verbal/verbal and written demonstration. ( tier 3 written and verbal)
• Additional compensation will be provided based on the use of bilingual skills.

Supplemental information

PREFERRED QUALIFICATIONS:

• 1 (one) year in a public assistance program
• CHATS System experience
• Eligibility experience in CCAP
• Bilingual in Spanish and English
• Applicants must demonstrate English and Spanish fluency at the time of the pre-employment screening process. Spanish language proficiency will be determined through standardized verbal/verbal and written demonstration. ( tier 3 written and verbal)
• Additional compensation will be provided based on the use of bilingual skills.

KNOWLEDGE, SKILLS, & ABILITIES:

• Working knowledge of public assistance programs and other community agencies that provide assistance to clients
• Skill in communicating verbally and in writing
• Skill in interviewing
• Ability to work effectively with other employees, difficult clients, and the public

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.

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