Competitive Salary + Performance Bonus + Healthcare + Benefits
For an established technology leader who knows how to lead through others, shape technology and product decisions, and bring a clear voice to the executive table.
About Fingermark
Fingermark™ is a New Zealand-founded global technology company focused on the Quick Service Restaurant (QSR) sector, with teams across New Zealand, Australia, Brazil, the Philippines, Canada and the United States.
For more than 20 years, Fingermark has been developing technology for the realities of busy restaurant environments. Today, its solutions span Vision AI, intelligent self-service kiosks and digital menus, combining software and field-deployed technology to help some of the world’s leading QSR brands improve operational performance and customer experience.
We’re now looking for an experienced Chief Technology Officer to lead Fingermark’s technology and engineering direction as the business continues to grow.
Reporting directly to the CEO and sitting on the executive team, this is Fingermark’s most senior technology leadership role. Working across the business, you’ll help shape technology direction, lead the engineering function and partner closely with Product to make sure customer and commercial priorities translate into technology that is scalable, reliable and practical.
At executive level, you’ll bring a clear technology perspective, challenge thinking when needed and help the business make good decisions about where to invest, what to prioritise and how technology supports growth.
There is already a capable engineering team and experienced leaders in place. Your job won’t be to have every answer yourself. It will be to create the clarity, capability and leadership that allows good people to make sound decisions, solve problems and deliver technology customers can rely on.
You’ll be responsible for:
About you
This role calls for an established senior technology or engineering leader who has already operated at executive level and led experienced engineering leaders and teams. You’ll have already held significant responsibility for an engineering or technology function and be comfortable contributing to wider business decisions and leading through other capable leaders.
Strong technical credibility is important, but so is knowing when to step back. Experienced engineers should respect your judgement without needing you to make every technical decision.
You’ll know how to:
Experience leading engineering in a product-led technology or SaaS environment will be important. Experience involving field-deployed hardware, digital displays, computer vision, SOC 2 environments or similar technology would be particularly relevant.
Commercial awareness also matters, particularly around technology investment, budgeting, planning and resource decisions.
Just as importantly, we’re looking for someone people want to work with - a senior leader who brings judgement and professionalism without ego or unnecessary corporate layers.
Why Fingermark?
There aren’t many CTO opportunities in New Zealand that combine this breadth of technology, global customer exposure and level of influence.
Working directly with the CEO and executive team, you’ll help shape Fingermark’s technology direction across software, platforms, infrastructure, integrations, AI and field-deployed technology.
With capable engineering leaders already in place, there is an opportunity to help them, their teams and the wider engineering function continue to grow.
This is technology that has to work in the real world, supporting customers operating busy restaurant environments around the world.
For someone based in, or open to Hawke’s Bay, this is a rare opportunity to lead globally focused technology work from the region. Hawke’s Bay is the preferred base, but strong candidates from across New Zealand will also be considered.
At Fingermark, we own it, stay brave and are customer obsessed. We’ve always got your back, and we never forget to have a laugh.
Ready to make your mark?
If you’re an experienced technology leader who enjoys developing good people, shaping products and contributing at executive level, we’d like to hear from you.
Apply online with your CV and cover letter, or for a confidential chat, contact martin@engagers.co.nz.
At Fingermark we believe the key to success within QSR is the ability to provide speed of service for a better customer experience.
We optimize and empower those within QSR by developing world-leading technology solutions to increase speed and efficiencies throughout your restaurant.
As the QSR industry evolves, Fingermark has evolved with it and we are dedicated to developing advanced AI and computer vision technology solutions for leading QSR’s globally.
Fingermark creates intelligent data-driven solutions using highly accurate data and real-time insights, to empower decision-making. This helps deliver greater organizational change and ultimately drives increased revenue.
We continue to develop innovative, future-focused solutions that continue to deliver an improved speed of service to all areas of this fast-paced industry.
Contact us at: http://www.fingermark.ai to learn more.
