Phelps

Chief Sales Officer

Phelps  •  Kitchener, CA (Onsite)  •  1 month ago
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Job Description

ABOUT QUADBRIDGE

Quadbridge Inc. is a leading-edge, full-service IT solutions partner specialising in hardware, software, Managed Services, and Professional Services for medium and large enterprise clients across the U.S. and Canada. Whether organisations require targeted technology solutions or fully integrated IT environments, Quadbridge’s experienced account managers develop customised strategies aligned with each client’s objectives. For long-term engagements, the firm supports clients from project conception through implementation and ongoing management.

They pride themselves on their client relationships and putting together the right information from the relevant manufacturers to ensure the best price points. By partnering with the most sought-after IT companies they guarantee the best choices available on the market today.

For more information on Quadbridge, please visit their website

THE ROLE

Quadbridge is seeking a dynamic, commercially driven Chief Sales Officer to join their executive team. The CSO will own the full revenue generation engine, setting strategy, leading a high-performance sales organization, and driving sustainable growth across both the Canadian and US markets. This is a rare opportunity for a senior IT industry sales leader to shape the commercial trajectory of a profitable, growth-stage technology company.

Key Responsibilities

Sales Strategy & Revenue Growth

  • Define and execute a multi-year sales strategy aligned with Quadbridge's growth objectives across hardware, software, cloud, and managed services.
  • Own annual and quarterly revenue targets, pipeline coverage, bookings goals and gross profit targets for Canada and the US.
  • Identify and prioritize new market segments, verticals, and geographies for expansion.
  • Develop and refine go-to-market strategies in partnership with marketing, product, and operations leadership.
  • End-to-end accountability for revenue mix, gross margin, and deal discipline.
  • Build a repeatable, predictable sales model that scales beyond individual hero sellers.
  • Own and evolve the ISR, BDR, and Commercial vs. Field model across Canada and the US as the business scales.

Team Leadership & Culture

  • Build, lead, and develop a high-performing sales leadership team, with direct oversight of Directors and Managers across Sales Operations, Sales, Renewals, and Vendor/Partner Management.
  • Empower his team and foster a strong culture of accountability and support sales culture grounded in Quadbridge's values of integrity, collaboration, and client-centricity.
  • Implement structured coaching cadences, performance reviews, and career development frameworks.
  • Lead by example in key client engagements, strategic pursuits, and executive-level relationship management.
  • Build a strong bench of future sales leaders and successors across the organization.

Client Relationships & Business Development

  • Serve as the executive sponsor for Quadbridge's most strategic enterprise accounts.
  • Drive net-new logo acquisition while expanding revenue within the existing client base through upselling and cross-selling.
  • Build and nurture relationships with C-level and senior IT stakeholders at target accounts.
  • Represent Quadbridge at industry events, trade shows, and partner forums to strengthen brand presence and generate pipeline.

Operations & Forecasting

  • Implement and enforce a rigorous sales process and pipeline management discipline using CRM tools (e.g., Salesforce or equivalent).
  • Deliver accurate revenue forecasts and regular performance reporting to the CEO and Board.
  • Define and track KPIs including win rates, average deal size, sales cycle length, quota attainment, and customer retention.
  • Continuously refine pricing strategies, discount frameworks, and deal structures to optimize margin.
  • Accountable for forecasting rigor, territory design, capacity planning, and sales productivity.
  • Responsible for sales compensation strategy in partnership with Finance and People & Culture.

Cross-Functional Collaboration

  • Partner closely with the executive team on corporate planning, resource allocation, and strategic initiatives.
  • Work with marketing to develop demand generation programs, account-based marketing campaigns, and sales enablement materials.
  • Directly lead the Partner Management function, overseeing a Partner Manager to maximise manufacturer programmes, MDF funds, and co-selling opportunities with Quadbridge’s OEM partners.

IDEAL CANDIDATE PROFILE

Academic Background and Career Path

Required

  • 12+ years of progressive B2B technology sales experience, including at least 5 years in a VP of Sales or equivalent senior leadership role.
  • Demonstrated track record of scaling revenue in an IT solutions, VAR, MSP, DMR, or technology distribution environment.
  • Deep knowledge of enterprise IT categories including hardware infrastructure, software licensing, cloud services, networking, and cybersecurity.
  • Proven ability to build, lead, and inspire sales teams of 50+ individuals across multiple geographies.
  • Experience selling to mid-market and enterprise accounts with complex, multi-stakeholder sales cycles.
  • Strong executive presence with the ability to engage C-suite buyers and represent Quadbridge at the highest levels.
  • Data-driven mindset with proficiency in CRM platforms and revenue analytics.
  • Bachelor's degree in Business, Technology, or a related field (MBA an asset).

Preferred

  • Existing relationships with Microsoft, Dell, Cisco, or Lenovo channel partner ecosystems.
  • Experience operating in a bilingual (English/French) Canadian market context.
  • Familiarity with Microsoft O365 licensing, cloud migration services, or managed security services.
  • Prior P&L or GM-level accountability.

Core Skills and Competencies

  • Strategic Vision & Commercial Acumen
  • Inspirational Leadership & Team Development combined with strong coaching abilities.
  • Excellent communication skills and the ability to clearly articulate expectations.
  • Executive Stakeholder Management
  • Data-Driven Decision Making
  • Negotiation & Complex Deal Structuring
  • Cross-Functional Collaboration
  • Channel & Partner Ecosystem Management
  • Resilience & Adaptive Problem-Solving

Work Location

Montreal or Toronto.

Candidates interested in taking on this strategic challenge are invited to apply by completing the application form below.


All applications will be reviewed and assessed by experienced Phelps recruitment consultants. AI will not be used in the candidate pre-screening process.

Phelps

About Phelps

Phelps is an executive search company that helps clients accelerate their performance by unlocking leadership potential and building a preeminent firm. Serving Canada for nearly 40 years now, our team of dedicated professionals have the skills, expertise, networks, knowledge, and experience to take your organization to the next level.

Our diverse client portfolio includes Fortune 500 companies, government entities, education sector, healthcare sector, and non-profits. We specialize in providing tailored solutions and acquiring top talent to drive organizational success.

We take great pride in being part of the Panorama, an esteemed global community of more than 400 leadership experts collaborating to advance a varied outlook on leadership. Our community thrives on embracing innovative thoughts and mutually sharing our wealth of knowledge and experience. By doing so, we ensure that our clients receive unparalleled outcomes for their leadership requirements.

401, Bay street, Toronto, M5H 2Y4 | 1113 Jade court, Thunder Bay, P7B 6M7

Industry
Consulting & Advisory
Company Size
51-200 employees
Headquarters
Toronto, CA
Year Founded
1986
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