Westpac

Chief Product Owner, Investigating & Offboarding

Westpac  •  Sydney, AU (Onsite)  •  2 hours ago
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Job Description


Create your best future and join the Customer Lifecycle Management Delivery Unit as a Chief Product Owner – Investigating & Offboarding.

What’s the role?

As Chief Product Owner for Investigating & Offboarding, you'll be accountable for the customer, risk and strategic outcomes of capabilities supporting financial crime investigations, suspicious matter reporting and customer offboarding. You'll work closely with Financial Crime Operations, Risk and Technology teams to improve investigation effectiveness, strengthen compliance outcomes and create more efficient ways of working.



In this role you’ll translate Delivery Unit strategy into a clear 6–12 month product direction and roadmap as well as own the backlog, priorities and outcome delivery for investigation, suspicious matter reporting and offboarding capabilities. Further, you will improve investigation effectiveness, workflow efficiency and operational scalability while embedding risk, conduct and control requirements into product and delivery decisions.



Leading a multi-squad Release Train, you'll set priorities, guide investment decisions and ensure teams focus on delivering the outcomes that matter most for customers, operational partners and the Group's risk obligations.

This is a full-time opportunity based in Sydney.

What do I need?
  • Experience leading product, change or transformation initiatives within financial crime, risk or operational environments
  • Strong product management and prioritisation skills
  • Experience translating strategic objectives into clear roadmaps and delivery outcomes
  • Knowledge of investigations, customer lifecycle management and financial crime processes
  • Strong executive stakeholder management and collaboration skills, as well as experience partnering with Financial Crime Surveillance, Technology and Risk stakeholders to deliver outcomes
  • Experience working in agile and product-led delivery environments
  • Ability to balance operational, customer and regulatory requirements
  • Strong communication, planning and decision-making capability
Our Promise to You

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
  • Tailored learning and development opportunities to help your grow your career within the bank.
  • Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future today

To get started, simply click on the APPLY or APPLY NOW button



We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.



If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.
Westpac

About Westpac

To turn doing into done, it takes a little Westpac.

From rescue helicopters and signing the Equator Principles, to paying super during parental leave and initiatives like Westpac SaferPay and SafeCall that help protect customers from scams... we have a proud history of stepping up to be first for our customers, communities and people.

We are Australia’s oldest bank and first company and have been supporting customers for over 200 years.

Our purpose is creating better futures together – it’s what we do, who we are and why we come to work every day. With this purpose in mind, we’ve set ourselves a bold ambition - to be our customers’ #1 bank and partner through life.

Westpac acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past, present and future.

Westpac Banking Corporation ABN 33 007 457 141. AFSL and Australian credit licence 233714.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Sydney, AU
Year Founded
1817
Website
westpac.com.au
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