• Lead the creation and implementation of the functional strategy in line with the overarching business goals and in line with the group mandate by means of developing and providing direction, structure, frameworks, models, plans, and roadmaps.
• Lead a regular review of the functional strategy and roadmap to ensure its alignment with the changing dynamics of the internal and external ecosystem.
• Lead efforts to design and deliver products and services that expand access to financial services for underserved populations, contributing to the CBN's financial inclusion objectives.
• Drive innovation in product development, leveraging emerging technologies and customer insights to deliver products that cater to the unbanked and underbanked populations.
• Ensure that all product offerings adhere to CBN regulations and maintain a strong understanding of evolving regulatory changes in the fintech/banking space.
• Monitor performance and alignment with MoMo PSB as well as group strategy.
• Report on a monthly basis to the CEO relating to progress made within the function and in accordance with the measurement metrics set by the organization.
• Report on an ad hoc basis on specific projects, as required.
• Deliver business value through partnerships with MoMo PSB’s ecosystem partners and customers to enhance MoMo PSB’s corporate brand.
• Provide guidelines and policy direction to achieve departmental goals and ensure proper documentation of policies and procedures throughout the product and service life cycle.
• Act as custodian of all product and service blueprints, wireframes, and documents in MoMo PSB.
• Oversee the development of business cases for localization in product design, pricing, and offerings; sign off on recommendations.
• Lead and drive group P&S executive alignment to the localizations made in product design, pricing, and offerings.
• Develop alliances and partnerships with businesses and MFSs in the development of new P&S for business growth and performance.
• Oversee and guide adequate risk mitigation and controls in the function.
• Define and implement key performance indicators and metrics to support team alignment with business strategy, and use these metrics to drive service delivery excellence.
• Provide leadership and direction in the operations, leading the team to deliver on the respective business targets and improve the overall performance of the department.
• Identify, evaluate, and track the development needs and performance of team members.
• Coach and mentor the team to ensure understanding of the objectives and goals of the department, awareness of all related job requirements and accountabilities, and leverage human resources career development programs for staff career development.

• A degree in computer science, engineering, commerce, or a related field coupled with an MBA or Masters will be advantageous.
• Certifications in any of the following areas are also desirable:
• Certified Product Manager (CPM), Certified Scrum Product Owner (CSPO)
• Certified Fintech Professional (CFtP)
• Certified Information Systems Security Professional (CISSP)
• Certified ScrumMaster (CSM)

• Experience in fintech, banking, or financial services is mandatory.
• Successful track record as a senior management professional in delivering exceptional fintech products, business growth, and financial results
• Experience working in a global or multinational enterprise with a good understanding of emerging markets.

We at MTN Nigeria Communications Plc (MTNN) are a purpose and value-led organization.

At MTN Nigeria, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be - it is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.

We are delighted that you consider us your career partner to make a mark in the world. We wish you a rewarding career.

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Obsessions: How We Do It

The behaviors that keep our culture strong and safe.

1. Light It Up!

Always Do This:

🔹 Bring all your heart and all your smarts to us.

Never Do This:

❌ Never doubt your value here or let anyone else do it. And never do it to anyone yourself.

2. Raise Your Hand. Speak Your Mind.

Always Do This:

🔹 Respectfully but firmly challenge any threat to what we stand for.

Never Do This:

❌ Never hesitate to tell the truth as you see it, to whoever you have to tell. And never cause others to fear telling you.

3. Collaborate. Don’t Isolate.

Always Do This:

🔹 Share what you know and respect what others can teach you.

Never Do This:

❌ Never think that you are great unless you help make others great too.

4. Things Always Get Better Here.

Always Do This:

🔹 Take your own steps forward to improve and strengthen us.

Never Do This:

❌ Never believe or cause others to believe that "not now" means "not ever."

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Then, join MTN Nigeria!

Welcome to our Y’ello Family, where our people are our most critical competitive assets.

If you are passionate about working for a brand that believes in YOU, invests in YOU, and delivers the best value to those we serve, then THIS is the place

Our Employee Value Proposition enables you to:

🟡 Work with meaning

🟡 Connect to develop

🟡 Thrive in positivity

🟡 Grow with purpose

Live inspired.

It’s a great place to work! Take that bold step and apply today!

*Eligible Females and People with Disabilities are encouraged to apply.

*MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.

*MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

For whistle blowing and reporting fraudulent recruitment activities, contact us via MTNN.ForensicServices@mtn.com

By applying for this job, I am confirming that I have completed the job application privacy notice on MTN Nigeria job site ( https://www.mtn.ng/career/).