Job Description

Typical Salary Range: $218,000 - $300,000/year

This position is eligible for an in-state or out-of-state relocation bonus.

ST. CHARLES HEALTH SYSTEM

TITLE: Chief Pharmacy Officer

REPORTS TO POSITION: EVP, Chief Operating Officer

DEPARTMENT: Administration

DATE LAST REVIEWED: October 2025

OUR VISION: Creating America’s healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENT SUMMARY: The Pharmacy Services Division at St. Charles Health System provides comprehensive acute, infusion, ambulatory, retail, and specialty pharmaceutical care. The division ensures medication safety, quality, regulatory compliance, and financial stewardship across the continuum of care.

The Chief Pharmacy Officer is a key senior leader responsible for the strategic direction, operational oversight, and clinical integration of pharmacy services across the health system. This role ensures the delivery of safe, effective, and cost-efficient pharmaceutical care aligned with the organization’s mission, vision, and values. The Chief Pharmacy Officer collaborates with all levels of leadership, clinical teams, and external partners to drive innovation, regulatory compliance, and performance excellence across inpatient, outpatient, specialty, and ambulatory pharmacy services.

ESSENTIAL FUNCTIONS AND DUTIES: (may perform additional duties of similar complexity within the organization, as required or assigned):

Strategic Leadership

• Develops and executes a comprehensive pharmacy strategy aligned with organizational goals.
• Leads enterprise-wide initiatives to optimize medication use, improve outcomes, and reduce costs.
• Serves as a key advisor to executive leadership on pharmacy-related matters.

Operational Oversight

• Oversees pharmacy operations across all care settings, including acute care, ambulatory, specialty, and retail.
• Provides oversight and support for Pharmacists in Charge (PICs).
• Role models, leads, and influences the organizational design and effectiveness of the “One St. Charles” operational model to promote interdisciplinary collaboration and shared accountability while continually improving the experience of patients, physicians, providers, and caregivers.
• Establishes and drives performance culture. Demonstrates effective financial management with the ability to develop cost-effective solutions relating to staffing, resource allocation, budget development, and management while meeting productivity goals.
• Supports the principles of continuous improvement functioning as a champion of lean and Shingo practice. Pursues ROI-driving process standardization and automation processes using this methodology.
• Provides and maintains a safe environment for caregivers, patients, and guests.
• Provides and oversees team’s delivery of customer service in a manner that promotes goodwill, is timely, efficient, and accurate.
• Supports and ensures program and process alignment with St. Charles’ Mission, Vision, and Values.

Clinical Integration

• Partners with medical, nursing, and quality leaders to support evidence-based medication management.
• Advances clinical pharmacy services, including MTM, antimicrobial stewardship, and transitions of care.
• Promotes innovation in pharmacy practice, including digital health and pharmacogenomics.

High Reliability and Safety of Medication Use

• Champions a culture of safety and high reliability in all aspects of medication use.
• Implements and monitors systems to prevent medication errors and adverse drug events.
• Leads continuous improvement initiatives focused on medication safety, including root cause analysis and failure mode effects analysis (FMEA).
• Collaborates with quality and risk management teams to ensure compliance with national patient safety goals and regulatory standards.
• Utilizes data analytics to identify trends, reduce variability, and improve medication-related outcomes.

Builds Teams and Culture

• Manages team members, including hiring, training, education, promotions, and performance. Removes barriers and enables teams to succeed in a highly dynamic and growing healthcare environment.

• Fosters a culture of excellence, continuous improvement, and professional growth.
• Supports residency and student training programs in collaboration with academic partners.

• Engages and implements effective team building, trust, development, creative problem-solving and conflict resolution processes.
• Creates a caregiver experience that promotes engagement, encourages innovation, creativity, ownership, and pride to attract, motivate and retain caregivers and achieve business goals.
• Serves as a visible and engaged leader that energizes and communicates effectively across the health system and in the communities.
• Intentionally leads with a focus on advancing diversity, equity, including and belonging practices.

External Relations

• Manages relationships with PBMs, wholesalers, and regulatory agencies.
• Represents the organization in industry forums, advocacy efforts, and professional associations.

Manages Compliance

• Ensures compliance with federal and state regulations, accreditation standards, and best practices.
• Monitors and ensures all direct reports are current with compliance and safety requirements. Implements and manages all organizational safety directives and goals.
• Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

EDUCATION:

Required: Graduate of an accredited College of Pharmacy. Master’s degree in business, healthcare administration, related field, or equivalent executive experience.

Preferred: N/A

LICENSURE/CERTIFICATION/REGISTRATION:

Required: Valid Oregon Board of Pharmacy license (or eligibility for licensure). Valid Oregon driver's license and ability to meet St. Charles Health System driving requirements.

Preferred: Advanced leadership training or certification.

EXPERIENCE:

Required: Minimum of ten (10) years of progressive pharmacy leadership experience, including five (5) years in senior management roles, including multi-site or system-level oversight.

Preferred: Experience in integrated health systems and value-based care environments.

PERSONAL PROTECTIVE EQUIPMENT:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

KEY COMPETENCIES:

• Visionary leadership and strategic thinking
• Financial and operational acumen
• Strong communication and collaboration skills
• Change management and innovation mindset
• Deep knowledge of pharmacy regulations, technologies, and trends
• Commitment to high reliability and patient safety
• Operational excellence and continuous improvement

PERSONAL PROTECTIVE EQUIPMENT:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.

Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-25 pounds, operation of a motor vehicle.

Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.

Exposure to Elemental Factors

Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

No Risk for Exposure to BBP

Schedule Weekly Hours:

40

Caregiver Type:

Regular

Shift:

First Shift (United States of America)

Is Exempt Position?

Yes

Job Family:

DIRECTOR

Scheduled Days of the Week:

Monday-Friday

Shift Start & End Time:

8:00am - 5:00pm