Job Description

The Chief Operating Officer (COO) will be responsible for overseeing and optimizing the companys operations in Italy, ensuring efficiency, scalability, and profitability across all business functions. This executive will play a key role in aligning operations with strategic objectives, driving process optimization, and ensuring a seamless customer experience across retail, e-commerce, and wholesale channels.

Key Responsibilities

• Develop and implement operational strategies to improve efficiency, profitability, and overall business performance.
• Oversee supply chain, logistics, procurement, and retail operations, ensuring seamless execution and cost-effectiveness.
• Optimize and integrate retail, e-commerce, and wholesale channels, enhancing omnichannel operations.
• Work closely with the CEO and CFO to align operations with financial and strategic goals.
• Lead process improvement initiatives, identifying inefficiencies and implementing best practices for scalability.
• Oversee inventory management, ensuring optimal stock levels and minimizing waste.
• Implement performance monitoring systems, defining KPIs to track operational success.
• Manage and optimize operational budgets, ensuring cost efficiency while maintaining service excellence.
• Collaborate with IT and digital teams to leverage technology for automation, efficiency, and customer experience improvements.
• Ensure compliance with company policies, industry regulations, and sustainability best practices

Requirements

• Proven experience as COO, Operations Director, or similar leadership role in the retail industry, preferably in omnichannel businesses.
• Strong expertise in supply chain management, logistics, procurement, and retail operations
• Solid experience in process optimization, cost management, and operational efficiency
• Strategic mindset with the ability to drive business transformation and scale operations effectively.
• Strong leadership skills, with a track record of managing and inspiring cross-functional teams.
• Excellent analytical and problem-solving abilities, with experience in data-driven decision-making.
• Hands-on experience in ERP systems, logistics technology, and automation tools
• Fluent in English; knowledge of an additional language is a plus.

What We Offer

• A key leadership role in a dynamic and growing company.
• The opportunity to drive operational excellence and scalability in a well-established retail brand.
• A collaborative and innovative environment focused on efficiency, customer experience, and business growth
• Competitive compensation package, including performance-based incentives