Liberty Mutual Insurance

Chief Operating Officer, Comparion and Liberty Mutual Insurance Agency

Liberty Mutual Insurance  •  Boston, MA (Onsite)  •  3 hours ago
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Job Description

Oversees the development and delivery of the following: Carrier management (a.k.a. `Choice`) in service to distribution channel strategies; and operational services needed to enable distribution channels to operate in agency (e.g., Comparion) or agency like (e.g., DRC) models.


Responsibilities

Leads an organization comprised of the following capabilities needed to deliver the above mandate to distribution channels, like Comparion and the DRC, who utilize Carrier management as a significant part of their strategies: Technology and Business Enablement; Analytics and Reporting; Wholesaling and Training; Carrier Management; Compliance; Knowledge Management; Agent Recognition Programs; Project and Program Initiatives a.k.a. Strategic Projects; Chief of Staff.

Partners with Distribution channel leaders to ensure the right mix of investment in the above capabilities is made to enable the channel priorities, strategy, and goals. Acts as peer and partners with the Distribution channel leaders it supports (e.g., Comparion and DRC), ensuring the alignment of capabilities to the distribution channels` needs.

Qualifications

  • Demonstrates expert understanding and shared context of distribution channels to prove credibility that recommendations are accurate and inclusive of relevant considerations
  • Helps the distribution channels it supports understand trends to navigate shift consumer, agency, or market conditions
  • Drives cross-channel prioritization of capabilities and initiatives
  • Proven ability to effectively influence at all levels of the organization
  • Must be able to define, shape drive projects/initiatives to completion while effectively collaborating with others
  • Must have demonstrable strategic thinking, analytical, large scale project management and problem solving capabilities
  • Must have exceptional leadership, communication, negotiation and interpersonal skills
  • Track record in leading complex process and data analysis to make recommendations and drive improvements in outcomes
  • Strong collaborator with capabilities to create alignment across all levels and with all key stakeholders
  • Advanced knowledge of operations, processes and tools; understanding of change management, knowledge management and project management concepts
  • Minimum of 15 or more years of related work experience
  • Excellent quantitative, analytical, and problem solving skills are required
  • Expert knowledge of data sources, tools, and business processes, including a sophisticated understanding of cross functional operations and business drivers
  • Knowledge of insurance principles, underwriting and ratemaking concepts and the various functions of an insurance organization, including Finance, Underwriting, Sales and Claims
  • Excellent verbal and written communication skills

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

Liberty Mutual Insurance

About Liberty Mutual Insurance

At Liberty Mutual, we believe progress happens when people feel secure. For more than 110 years we have helped people and businesses embrace today and confidently pursue tomorrow by providing protection for the unexpected and delivering it with care.

A Fortune 100 company with more than 40,000 employees in 28 countries and economies, we are the ninth largest global property and casualty insurer and generate more than $50 billion in annual consolidated revenue.

We operate through three strategic business units: US Retail Markets, providing auto, home, renters and other personal and small commercial lines property and casualty insurance to individuals and small businesses countrywide; Global Risk Solutions, delivering a full range of comprehensive commercial and specialty insurance, reinsurance and surety solutions to mid-size and large businesses worldwide; and Liberty Mutual Investments, deploying more than $100 billion of long-term capital globally across its integrated platform to drive economic growth, power innovation and secure Liberty Mutual’s promises.

For more information, visit www.libertymutualinsurance.com.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Boston, MA
Year Founded
Unknown
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