Job Description

ConnextCare is looking to add a Chief Operating Officer to its growing organization. This position will report directly to the President/CEO and will be a key member of the Leadership team. The COO will oversee all daily operations of the health centers. This position’s home base will be within the Pulaski office, with significant travel throughout Oswego County required.

Primary responsibilities will include:

• Oversee day-to-day operations of various departments: human resources, marketing, IT, etc.
• Foster collaboration between departments, staff leadership, and other services to support improvements in patient outcomes.
• Manage workforce decisions and resource allocation for the organization
• Develop strategic plans to improve quality of care, generate revenue, and accomplish organizational objectives.
• Analyze budgets and financial data to identify opportunities for cost savings.
• Participate in the development and implementation of the mission, vision and values of the Centers, including the deliverance of high quality, patient focused health care
• Preparation and oversight of the capital projects, including the NYSDOH Certificate of Need process.
• Conduct training and support on system implementation devoted toward provider and staff efficiency.
• Facilities oversight to insure accessible and safe building and grounds for staff, patients and visits of the centers.
• Undertake special initiatives as requested by the CEO, including Board Committee participation
• Serve as a representative and liaison between ConnextCare and the community, leading coordinated activity and improved population health outcomes.
• Support grant program compliance, including reporting, oversight of deliverables and outcomes.
• Monitor provider schedules daily to ensure maximum capacity to reach budgeted productivity targets.
• Maintain and monitor staff, levels, knowledge, expectations and motivation to fulfill organizational requirements.
• Drive performance measures for the operation, in the form of dashboards convenient for review of high level key indicators
• Ensure compliance with federal, state and local laws and regulations as well as Joint Commission standards.

Requirements

Knowledge/Education Requirements:

• Masters Degree in health or business administration
• Five+ years management experience, healthcare experience strongly desired
• Must have demonstrated leadership capabilities, fostering a collaborative team environment, a creative approach to problem solving and corporate growth