Job Description

Chief of Staff to the President & CEO, Meritus Health

The Chief of Staff to the President & CEO is an execution-oriented leader who provides direct support to the President & CEO in advancing organizational priorities and directing organizational level communications. This role serves as a key extension of the President & CEO and will focus on both leading communications for the organization and leading a specific, diverse set of projects.

The Chief of Staff will oversee corporate communications and work closely with senior leaders to ensure clear, consistent, and effective messaging across internal and external audiences. The role will also support the President & CEO in government relations activities at the state level, including preparation for meetings, policy briefings, stakeholder engagement, and follow-up on advocacy priorities.

This position requires exceptional judgment, communication skills, project management capability, agility, execution discipline, results orientation, and the ability to manage multiple high-priority efforts simultaneously in a fast-paced environment.

Reporting Relationship

Reports directly to the President & CEO.

Key Responsibilities

Strategic Support to the President & CEO – 40%

Provide high-level strategic and operational support to the President & CEO, including developing and managing projects with specific plans, timelines, and deliverables. Proficiency in dashboard management and quality improvement projects is essential. Manage multiple complex projects simultaneously while maintaining attention to detail, quality, and deadlines.

Corporate Communications Oversight – 60%

Provide leadership and oversight for corporate communications, ensuring messaging is clear, consistent, timely, and aligned with organizational strategy and values. Support internal and external communications related to major initiatives, organizational announcements, public events, media matters, community engagement, and executive messaging. Work with communications staff and leaders to develop communication plans, talking points, press materials, presentations, newsletters, web content, social media messaging, and other materials as needed.

Ensure the President & CEO is well-prepared for public-facing communications, media interactions, community events, and stakeholder presentations; including involvement and coordination of state level government relations.

Promote disciplined, proactive, and strategic communication across the organization.

Required Qualifications

• Bachelor’s degree required, master’s degree in business administration, public administration, communications, health administration, or a related field highly preferred.
• Minimum of 7 years of progressively responsible experience in executive support, strategic communications, project management or a related field.
• Demonstrated experience managing complex projects and coordinating across multiple stakeholders.
• Strong written and verbal communication skills, including the ability to prepare executive-level materials.
• Direct involvement in communications leadership including social media, digital media, analytics and progressive communication and marketing campaigns.
• Healthcare experience preferred.

Required Skills and Competencies

• Exceptional communication skills, including writing, editing, presentation development, messaging, and stakeholder communication.
• Strong project management skills, including the ability to organize work, manage deadlines, track deliverables, and drive accountability.
• High proficiency in multitasking and managing competing priorities in a fast-moving environment.
• Strong execution discipline, with a proven ability to move initiatives from concept to action, ensure follow-through, and deliver results.
• Results orientation, including a commitment to measurable outcomes, accountability, continuous improvement, and timely completion of high-priority work.
• Comfort operating in ambiguity while maintaining focus on priorities, progress, and outcomes.
• High degree of professionalism, responsiveness, and follow-through.

Measures of Success

• Effective implementation of key projects with measurable results.
• Organizational communications are timely, clear, coordinated, and aligned with the organization’s mission, vision, values, and strategic priorities.
• Internal and external messaging is consistent across executive communications, employee communications, board materials, media statements, community messaging, web content, presentations, and social media.
• Improved Meritus brand, increased social media engagement, improved organizational performance through marketing of Meritus services.
• Dashboards and quality improvement are managed with no gaps, including support of Baldrige deployment system wide.

Compensation

Salary range: $135,000 to $175,000 annually, commensurate with experience, qualifications, and organizational compensation practices.

Caring for Our Team
We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.