Job Description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

The Chief of Staff is the strategic partner and trusted advisor to the Chief Information Officer (CIO), serving as an extension of the CIO to advance the organization's highest priorities. This role works across the CIO organization and the broader enterprise to align leaders, accelerate execution, and enable informed decision-making in support of business outcomes.

The successful candidate combines strong technology business acumen with executive maturity, sound judgment, and exceptional relationship-building skills. They are highly self-directed, comfortable navigating ambiguity, and able to influence across a complex global organization while operating with a high degree of independence, discretion, and accountability.

Responsibilities

• Serve as a strategic advisor and trusted partner to the CIO and CIO Leadership Team.

• Partner with the CIO to shape strategic priorities, enable executive decision-making, and align leadership on key business objectives.

• Lead cross-functional strategic initiatives and special projects that advance CIO and enterprise priorities.

• Drive alignment and accountability across the CIO Leadership Team, proactively identifying risks, dependencies, and opportunities.

• Represent the CIO in meetings and engagements with internal and external stakeholders.

• Develop executive presentations, briefing materials, talking points, and strategic communications.

• Partner closely with Corporate Affairs to prepare for town halls, leadership meetings, internal and external communications, and executive engagements.

• Partner with the executive administration team to optimize the CIO's operating rhythm and executive priorities.

• Create and improve operating mechanisms, reporting, and processes that enhance organizational effectiveness.

• Anticipate priorities, navigate ambiguity, and serve as a trusted sounding board to the CIO by providing objective perspectives, constructively challenging assumptions, and independently driving complex initiatives with limited direction.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Required Qualifications

• Bachelor's degree or equivalent experience.

• 10+ years of progressive leadership experience in strategy, consulting, program management, business operations, or a related discipline.

• Experience supporting C-suite executives or senior leadership teams in a global organization.

• Demonstrated success leading complex, cross-functional strategic initiatives from concept through execution.

• Strong technology business acumen, with the ability to understand enterprise technology strategy, financial drivers, organizational priorities, and business outcomes.

• Demonstrated executive maturity, resilience, and sound judgment, with the ability to operate independently and drive results with limited direction.

• Exceptional executive communication skills, including executive presentations, strategic messaging, and briefing materials.

• Proven ability to influence without direct authority and build trusted relationships across multiple organizations and leadership levels.

• Experience operating in highly confidential environments with integrity and discretion.

• Strong organizational, analytical, and problem-solving skills, with the ability to manage competing priorities in a fast-paced, high-expectation environment.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.