Job Description

About Redcare Pharmacy:

As Europe’s No.1 e-pharmacy, Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values, join us and begin your #Redcareer today.

About the Role:

As Chief of Staff to the CCO, you act as a trusted strategic and operational partner to our Chief Commercial Officer. You work at the heart of Redcare Pharmacy’s commercial organization, spanning Own Brand, Marketing, Rx, Pricing, Cat Man, Marketplace, Retail Media and country organisation, collaborating closely with the commercial leadership team and the broader Executive Management Team.

Your mission is to help shape and execute the commercial agenda, strengthen alignment across the commercial functions, and ensure that key commercial initiatives move forward with clarity, speed, and measurable impact.

This role offers a unique opportunity to gain deep insight into commercial decision-making at one of Europe’s leading digital health companies while actively contributing to our long-term growth and transformation.

About your tasks:

• Act as a strategic sparring partner to the CCO and commercial leadership team, supporting commercial strategy, annual planning, prioritization and execution of key commercial priorities
• Prepare commercial analyses, briefings, and presentations, translating complex topics into clear, actionable insights
• Prepare, facilitate, and follow up on commercial leadership meetings and monthly business reviews, ensuring high-quality materials, clear decisions, and disciplined follow-through
• Support and strengthen stakeholder management across the commercial functions, Executive Management, and cross-functional partners such as Finance, Operations or Tech
• Own and coordinate the CCO’s commercial initiative portfolio, ensuring clear priorities, milestones, decision points, and accountability across stakeholders.
• Improve the commercial operating rhythm and operational excellence by optimizing decision-making processes, KPI frameworks, meeting structures, and information flow
• Identify commercial risks, bottlenecks, and escalation points early and proactively propose solutions
• Lead or contribute to high-impact growth and transformation initiatives across the commercial organization

Qualifications

About you:

• 4+ years of professional experience in strategy consulting, corporate development, commercial strategy, or a comparable environment
• Strong analytical and strategic thinking skills with the ability to connect the dots and turn insights into action
• Experience working closely with senior leaders in matrix organizations; navigating fast-paced, high-stakes environments
• Excellent stakeholder management skills and the ability to influence without formal authority
• Strong communication skills and executive presence, paired with discretion and sound judgment
• Affinity for commercial topics such as pricing, marketing, marketplace, retail media category management, own brand, e-commerce; digital business models, and data-driven decision-making
• Experience in scale-up, complex, or regulated environments (e.g. healthcare, digital platforms, e-commerce) is a plus
• Academic degree in business, economics, technology, or a related field (Master’s or MBA a plus)
• Advanced Excel and PowerPoint skills; experience with dashboards, KPI reporting, BI tools, or AI-enabled productivity tools is an advantage.
• Fluency in English; German and additional European languages are an advantage

Additional Information

About your benefits:

In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:

• Corporate pension plan We offer a company pension scheme and have a dedicated external consultant to offer you the best guidance and advice.

• Personal development: Grow! We support and encourage your leadership development through various in- and external trainings.

• Mental Health Get quick and professional help from psychologists of nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.

• Mobility: We provide our employees with a fully costed Deutschland Ticket which can be used at any time.

• Vacation: 30 days paid vacation per annum (plus another day on Rosenmontag) and the option to take unpaid vacation of up to 10 days (after one year working with us).

• Sports: Stay healthy. Profit from a membership (M) package at Urban Sports Club, so that you can take advantage of a huge variety of sport offers.

• Employee discount: You get a 10 % employee discount on all over the counter, beauty and personal care products in our online store & 20 % discount on nu3.

• Redcare events: We promote teambuilding through creative team events, and celebrate our successes together at regularly scheduled parties.