Job Description

Chief of Staff to the Chief Revenue Officer

Position Summary

The Chief of Staff to the Chief Revenue Officer (CRO) is a strategic leadership role responsible for helping the Revenue organization operate effectively and execute its priorities. Reporting to the CRO, this leader serves as a trusted advisor and oversees revenue operations, strategic planning, budgeting, organizational performance, professional development, and key initiatives across Sales, Partner Growth, Revenue Operations, and Go-to-Market.

Working closely with the Revenue leadership team and business partners, the Chief of Staff drives execution, improves operational efficiency, and helps build a collaborative, high-performing organization.

Key Responsibilities

Strategy & Leadership

• Serve as a trusted advisor to the CRO.
• Help develop and execute the Revenue organization's strategic priorities.
• Lead cross-functional initiatives and special projects.
• Coordinate leadership meetings, strategic planning, and executive communications.
• Track progress on key initiatives and ensure accountability.

Revenue Operations & Financial Management

• Lead the Revenue Operations function and drive process improvements.
• Oversee revenue technology, external partners, vendors, and operational metrics.
• Manage the Revenue organization's budget, forecasting, and financial reporting.
• Monitor revenue-related spend and identify cost-saving opportunities.

Organizational Performance

• Lead the development and tracking of the organization's annual goals and key results (OKRs).
• Create dashboards and performance metrics to measure success.
• Coordinate initiatives across Revenue and business partners to ensure timely execution.

Talent, Culture & Development

• Promote a strong, collaborative culture across the Revenue organization.
• Partner with Human Resources on talent development/management and organizational structure.
• Coordinate onboarding and employee engagement.
• Oversee commercial capability building, sales enablement, leadership development, and professional training programs.

Growth, Governance & Partner Management

• Support governance, reporting, and enterprise growth initiatives.
• Coordinate relationship management with key clients, channel partners, and strategic accounts.
• Partner with business leaders to ensure alignment on key enterprise priorities.

Executive Communications & Governance

• Prepare executive presentations, reports, and communications.
• Support Board and executive committee reporting.
• Drive consistency in reporting, metrics, and leadership communications.

Qualifications

• MBA or other advanced degree preferred.
• 10+ years of leadership experience in revenue/sales operations, strategy, business operations, consulting, or a commercial organization.
• Experience leading strategic initiatives and managing complex projects.
• Strong financial, operational, and project management skills.
• Excellent communication and executive presence.
• Ability to influence across functions and lead through collaboration.
• Experience with revenue operations, go-to-market strategy, partner/channel management, or enterprise account management is preferred.

Leadership Competencies

• Strategic and business-minded.
• Strong operational and execution skills.
• Collaborative and influential leader.
• Excellent communicator and relationship builder.
• Organized, analytical, and results-oriented.
• Exercises sound judgment and maintains confidentiality.
• Committed to continuous improvement.

Success Measures

Success in this role will be measured by:

• Successful execution of the CRO's strategic priorities.
• Efficient, well-run Revenue Operations.
• Achievement of organizational goals and performance metrics.
• Effective budget management.
• Strong employee engagement and organizational effectiveness.
• Effective coordination across Sales, Partner Growth, Revenue Operations, and Go-to-Market.
• Strong partnership with the CRO and Revenue leadership team.