Job Description

Chief of StaffThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

What you’ll do:

Responsibilities:

The Chief of Staff will provide high-level administrative, operational, program management, governance, and strategic support to the Director of GTS Pune. This role requires exceptional organizational agility, strong judgment, and the ability to manage dynamic priorities in a fast-paced environment. The ideal candidate operates with professionalism, discretion, and a proactive, solution-oriented mindset while partnering closely with internal and external stakeholders.

Executive & Strategic Support

• Manage and optimize the complex calendar, including prioritizing engagements, resolving conflicts, and ensuring complete preparedness for all meetings.
• Coordinate domestic and international travel, including itinerary planning, logistics, and expense reconciliation.
• Prepare, review, and refine executive-level presentations, documents, reports, and briefing materials.
• Maintain strict confidentiality while managing sensitive business, financial, and personnel information.

Business Operations & Coordination

• Support and coordinate business reviews, operating rhythms, QBRs, leadership meetings, and cross-functional checkpoints.
• Coordinate governance forums (SteerCos, program reviews, executive reviews)
• Track and follow up on action items, deadlines, and commitments for the leader and extended leadership team.
• Assist in managing departmental priorities and ensuring alignment across GTS, Pune Site and adjacent functions.
• Coordinate internal events, leadership offsites, cross-functional initiatives, and stakeholder communications.

Program Management

• Support the execution of strategic programs, initiatives, and workstreams owned by the leader.
• Develop and maintain program plans, schedules, deliverables, risk and issue logs, and progress trackers.
• Monitor key program milestones, escalate issues proactively, and ensure dependencies are addressed.
• Drive cross-functional collaboration with teams across Professional Services, HR, Finance, Operations, and other business units.
• Prepare program dashboards, status updates, and leadership reporting.

Governance & Compliance

• Ensure adherence to internal governance frameworks, approval workflows, compliance requirements, and documentation standards.
• Support creation and maintenance of SOPs, decision logs, meeting records, and cadence documentation.
• Coordinate activities related to audit readiness, regulatory compliance, and internal policy adherence (travel, procurement, expenses, vendor processes).
• Work closely with Legal, Compliance, and Finance teams to ensure timely submission, review, and approval of required documentation.

Administrative Excellence

• Manage end-to-end meeting processes including agenda planning, pre-reads, minutes, action logs, and follow-through.
• Partner with procurement and vendor management teams for event logistics, budgets, contracts, and vendor coordination.
• Manage documentation, approval flows, and internal systems such as travel tools, expense platforms, and procurement portals.

People & Stakeholder Engagement

• Serve as the primary point of contact for the leader, ensuring smooth communication with internal teams, customers, partners, and external vendors.
• Support hiring coordination, including interview scheduling, candidate communication, and onboarding preparation.
• Help HR and leadership teams with communication drafts, organizational updates, and support during HR cycles.

Required Skills & Competencies

• Communication Excellence: Clear, concise, and professional communication across all levels of the organization.
• Organizational Mastery: Ability to manage multiple priorities and anticipate needs in a fast-paced environment.
• Program & Project Coordination: Experience maintaining structured plans, tracking deliverables, and supporting cross-functional execution.
• Governance & Compliance Orientation: Understanding of corporate compliance frameworks, approval workflows, and documentation controls.
• Time Management: Ability to handle dynamic workloads with a high degree of accuracy and efficiency.
• Problem-Solving & Judgment: Strong decision-making capability and comfort navigating ambiguity.
• Stakeholder Management: Demonstrated ability to interact confidently with senior leaders and external partners.
• Technical Proficiency:
  • MS Office Suite (PowerPoint, Excel, Word)
  • Outlook & Microsoft Teams
  • Travel/expense systems (Concur, SAP, or equivalent)

Personal Attributes We Value

• High integrity and strong confidentiality standards
• Executive presence and professional demeanor
• Proactive, self-driven, and resourceful
• Calm under pressure and solutions-oriented
• Collaborative and relationship-focused

What You Need To Bring :

Preferred Qualifications

• 6–12 years of experience supporting senior leaders (Director/VP/CXO) in global, technology, consulting, or support environments.
• Proven experience managing executive-level communication, presentations, business rhythms, governance processes, and program support.
• Strong ability to operate independently, manage complex tasks, and coordinate cross-functional initiatives.
• Prior experience in Professional Services, Consulting, IT Services, or CEC environments is an advantage.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Services

Job Level:

Expert

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.