Arbor

Chief of Staff

Arbor  •  Los Angeles, CA (Onsite)  •  3 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Arbor turns frontline conversations into executive-grade strategic intelligence. Our AI researcher transforms how enterprises unlock insights from their most valuable asset: internal knowledge.
We're relentlessly focused on solving real problems, and we're determined to become the definitive platform for enterprise operational intelligence. Our team is scrappy, brilliant, and obsessed with building a generational product that matters.

What you will own

You'll be the strategic right hand to our founding team––driving high-impact initiatives, leading enterprise client relationships, and building the foundation that scales us from startup to category leader.

Strategic Partnership & Executive Support

  • Work directly with CEO and COO on company-defining strategic initiatives and key decisions
  • Own special projects that directly impact growth trajectory and market positioning
  • Lead market research to develop growth strategy and refine company messaging

Enterprise Client Success & Growth Execution

  • Lead executive-facing interactions with enterprise customers
  • Own pipeline accounts, create compelling sales materials, and drive revenue operations
  • Execute growth initiatives spanning content, events, and demand generation
  • Build frameworks to measure and optimize market positioning


What you will need

  • 2+ years in consulting, investment banking, or high-growth startups
  • Proven track record of building and scaling strategic initiatives with minimal oversight
  • Strong analytical and problem-solving skills with data-driven decision making
  • Bias towards action and ability to thrive in ambiguous, fast-moving environments

Who you are

  • You are execution-obsessed. You break down complex challenges into actionable solutions and drive them to completion with minimal oversight and laser focus.
  • You are infinitely curious. You have an insatiable appetite for learning new domains and skills, especially around AI.
  • You thrive in zero-to-one environments You're energized by ambiguous problems and find clarity where others see chaos, always challenging assumptions along the way.
  • You are systems-minded. You naturally think about scale, efficiency, and automation—turning one-off solutions into repeatable processes.
  • You embrace risk and intensity. You work hard, have fun doing it, and thrive on the energy of building something meaningful with exceptional people. You take risks and see failure as fuel for learning.
  • You are an owner. You're self-directed, accountable, and genuinely excited about the intensity and impact of startup life.


Why join Arbor?

  • Exceptional team: We obsess over talent quality. We prioritize working with sharp, ambitious, and thoughtful people who love to work hard and have fun together.
  • Speed: We move fast and iterate quickly, which means you'll learn constantly and tackle new challenges that stretch your abilities.
  • Constant innovation: We reject "that's how it's always been done" and find creative solutions that others miss.
  • Category-defining product: Our AI platform is transforming the way enterprises operate. We're amplifying historically unheard voices to unlock continuous operational intelligence.
  • Momentum: We're backed by top-tier investors and trusted by global enterprises who see the transformative value in what we're building.
Arbor

About Arbor

Arbor transforms frontline and customer conversations into actionable insights.

Arbor conducts AI-powered voice interviews with your frontline workers & customers, analyzes these insights, and delivers actionable recommendations to leadership. We help leaders understand what's really happening on the ground so they can drive growth, optimize operations, and enhance experiences.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
New York, NY
Year Founded
Unknown
Social Media