Tech-Keys

Chief of Staff

Tech-Keys  •  New Jersey (Onsite)  •  4 months ago
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Job Description

As our Chief of Staff, you will work closely with senior leadership to help the organization operate more effectively as it grows. This role is focused on improving execution, decision-making, and alignment across the business—especially in situations where priorities are evolving, ownership is shared, or clarity is still forming.

You will support leadership by helping translate direction into action, driving follow-through on key initiatives, and improving how information, decisions, and work move through the organization. This role is critical in helping leaders stay focused on the most important priorities while ensuring momentum doesn’t stall.

Key Responsibilities

Leadership Support & Execution

  • Partner with senior leadership to help translate priorities into clear initiatives and next steps
  • Track progress on high-priority work and ensure follow-through across teams
  • Identify where initiatives are slowing or stalling and help move them forward
  • Support leaders in staying focused on the most important work

Decision Support & Planning

  • Help prepare leaders for key decisions by organizing context, options, and tradeoffs
  • Clarify decision ownership and ensure decisions lead to action
  • Document key decisions and ensure alignment across teams
  • Support planning cycles, goal setting, and prioritization efforts

Organizational Alignment & Communication

  • Help improve alignment across teams with competing priorities
  • Ensure information flows clearly and consistently across the organization
  • Support leadership meetings by helping with preparation, structure, and follow-up
  • Act as a connector between teams to reduce friction and misalignment

Cross-Functional & Special Projects

  • Lead or support cross-functional initiatives that do not clearly belong to one team
  • Step into ambiguous problems and help define the path forward
  • Build or refine lightweight processes to improve execution and clarity
  • Support change initiatives as the organization evolves

Requirements

Competencies

  • Execution & Follow-Through
  • Ability to move work forward, track progress, and ensure important initiatives are completed.
  • Problem Solving & Judgment
  • Strong ability to understand complex situations, identify key issues, and support sound decision-making.
  • Communication
  • Clear and effective communicator, both written and verbal, able to work with different audiences.
  • Influence & Collaboration
  • Comfortable working across teams and influencing outcomes without relying on formal authority.
  • Adaptability
  • Able to operate effectively in environments with changing priorities and incomplete information.
  • Professionalism & Discretion
  • Demonstrates sound judgment, confidentiality, and trust when working with senior leaders.

Why This Role Matters

This is a high-trust role with exposure to leadership decision-making and organizational priorities. Success requires judgment, follow-through, and the ability to operate effectively behind the scenes.

For the right person, this role offers significant growth and the opportunity to take on broader operational responsibility over time.

Requirements

  • Experience working closely with senior leaders in an operational, strategic, or cross-functional role
  • Background in operations, strategy, consulting, program management, or similar environments
  • Familiarity with profit and loss (P&L) statements and the ability to use financial data to inform prioritization and decision-making
  • Demonstrated ability to manage multiple initiatives and priorities simultaneously
  • Strong organizational and follow-up skills
  • Excellent written communication skills (briefs, summaries, planning documents)
  • Specific titles matter less than demonstrated experience operating in complex, fast-moving environments.

Expected Outcomes


None

Compensation & Benefits


None

Interview Process


None

Tech-Keys

About Tech-Keys

Tech-Keys provides industry leading IT design, implementation, support and maintenance for small to medium businesses in multiple verticals throughout the US. Our team creates value by providing our clients with end to end IT management, including (but not limited to) IT Consulting, Infrastructure design and support, helpdesk services, proactive monitoring and maintenance etc.

At Tech-Keys, we treat your company as our own, customizing solutions to fit your needs and budget and giving you the peace of mind that your IT is in capable and knowledgeable hands.

Our Customer Care team is dedicated to ensuring that you receive the highest level of support and oversight every day, giving you and your employees the small company feel while still providing you with high level technical guidance and support.

We would be interested in learning more about your company to see how we can help you in today’s digital world.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Howell, New Jersey
Year Founded
2009
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