The CNO is responsible for the day-to-day operations of the clinical and Nursing services
of the facility. Under the direct supervision of the CEO the CNO is
responsible for providing, managing and supervising the clinical and nursing staff,
ensuring that the competency, numbers, and staff levels are appropriate to meet the
immediate and complex needs of patients. The CNO is responsible for promoting the
overall quality of nursing care while operating under appropriate standards of practice. .
In conjunction with the professional staff the CNO plans, coordinates, manages, and
evaluates clinical and nursing programs, policies, and services of the facility promoting a
team approach to the delivery of patient care provided by the facility.
Every effort has been made to make this job description as complete as possible. However, it in no way states
or implies that these are the only duties the incumbent will be required to perform. The omission of specific
statements of duties does not exclude them from the position if the work is similar, related or is a logical
assignment to the position.
policies and procedures that address how nursing care needs of the patient
population are assessed, met and evaluated. Collects and analyzes data from
internal and external sources regarding current way of doing business and
clinical processes. Conducts needs analysis, identifies and prioritizes needs,
applies good problem solving skills to improve operations.
recognized professional standards and other expert literature into policies and
procedures governing the provision of nursing care, treatment and services.
Encourages the identification of alternate processes and potential solutions and
acts to implement changes to resolve identified problems, improve safety and
quality of care and maintain patient rights.
operating, special project and capital budgets for nursing. Ensures the utilization
of appropriate productivity measures and nursing support of revenue cycle
needs. Meets budget-critical financial metrics. Provides stewardship of all
financial resources.
availability of adequate numbers of competent staff (including contract labor)
that are properly credentialed, educated, trained, motivated and engaged.
Directs performance management systems including policies/practices for
providing timely feedback, recognizing excellence and dealing with problem
behavior and poor performance.
affecting the provision of nursing care and overall patient care in the Hospital.
Fosters open and effective communication between patients, nursing and
medical staff to resolve problems. Promotes harmonious relationships among
nursing, medical staff, patients and the public.
compelling vision. All stakeholders know the hospital’s mission, vision, and
priorities. Works with Board, senior management team, physicians and nursing
staff to develop, implement, and update strategies and opportunities for growth
and improvement to support the hospital’s mission and respond to external and
internal issues.
behavior to all stakeholders through own actions. Creates an organizational
climate that encourages teamwork, builds employee engagement, collaborates,
accepts accountability, and produces quality results. Inspires individual and
organizational excellence.
relations including influencing/persuading at all levels inside the hospital and
corporation. Builds rapport and trust with team through frequent/timely
communication. Develops and maintains effective medical staff relationships.
Seeks input from stakeholders. Anticipates and addresses concerns. Contributes
to the creation of a culture of communication.
appropriate to assess community healthcare needs, build a positive hospital
image and market hospital services. Actively participates in his/her community
through civic and other service. Demonstrates appropriate political savvy, tact
and diplomacy.
developmental needs and provides frequent feedback, coaching, and personal
development opportunities. Faces up to performance and behavior problems
quickly and directly. Does not shy from providing timely corrective feedback.
Takes action promptly to remove talent that is non-responsive to coaching and
developmental activity.
others accountable for decisions and actions. Demands high performance. Is
reliable, keeps commitments, and delivers results. Creates an ownership
culture.
for, and benefits from, change. Makes change real for individuals. Links change
to work processes and involves stakeholders in the change process. Follows
through on change initiatives. Communicates constantly with all affected by
change.
Other General and Related Duties
Excellence in the performance of job functions.
the performance of job functions.
Measures and reports quality results to hospital and corporate teams. Fosters
continuous quality improvement. Participates in corporate-wide and
hospital-based performance improvement activities.
exceed patient expectations/satisfaction in the performance of job functions.
expectations/satisfaction in the performance of job functions.
expectations/satisfaction in the performance of job functions.
good standing. Maintains compliance with all laws and applicable regulatory
requirements. Acts promptly to comply with required changes.
Bachelor’s Degree of Nursing from an accredited university program. Masters degree
preferred: or enrolled and progressing toward a Masters. Must possess and maintain
current licensure as a Registered Nurse in the State of Texas.
A minimum of three years of direct patient care experience in an acute care setting is
required. Critical care experience is preferred. Must show evidence of competency in
supervising patient care services through a minimum of 3 years management
Ability to define realistic, specific goals and objectives and to prioritize objectives
Ability to organize and manage multiple priorities
Ability to manage people and work with them in such a manner as to build high morale
and group commitments to goals and objectives
Ability to work with all levels of management and respecting all differences
Ability to communicate and relate well with others
Ability to be trustworthy
Ability to identify and resolve operational and administrative problems
Ability to work with Medicare system and be adaptable to changes
Ability to work independently
Proficient PC skills, including Microsoft Word and Excel
Proficient knowledge to understand and apply the concepts and terminology unique to
the healthcare industry
Possess a strong customer orientation
Possess critical thinking skills
Possess sound and accurate judgment and timely decision making
Ability to speak English, hear, sit, walk, stand, bend, and lift.
Ability to operate all equipment necessary to perform the job
Mental stress possible due to high volume of workload and tight deadlines
We've Reached New Heights — Right Here in Baytown
Welcome to Houston Methodist Baytown, a full-service, acute care hospital serving communities in Harris, Chambers, Liberty and surrounding counties. Through the years, our hospital has grown with the community, enhancing and expanding technology and services every step of the way. Today, Houston Methodist Baytown offers comprehensive care provided by expertly skilled physicians, nurses and staff.
Expanding With Our New Patient Tower — Unity Tower
In November 2022, as part of our $250 million hospital expansion project, we opened a new state-of-the-art, five-story patient tower. This facility expands capacity and services to our community so we can continue delivering exceptional care, advanced treatments and an outstanding patient experience. Every aspect of this space was designed with you and your loved ones in mind.
The ongoing transformative inpatient and outpatient building expansion and renovation projects are all major elements in the hospital’s overarching goal to serve our community with unparalleled safety, quality, service and innovation. We are proud to offer you an exceptional array of state-of-the-art programs and services, including minimally invasive robotic-assisted surgery, cancer care, heart and vascular, neurosciences, gastroenterology, orthopedics & sports medicine, women’s health and much more. Leading medicine — all close to home.
