Job Description

Posting number: 2027-00595

Department: Information Technology Services

Job classification: CHIEF INFORMATION OFFICER / DIRECTOR OF INFORMATION TECHNOLOGY

Posting type: Open & Promotional

Categories: Executive Management

Summary

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Chief Information Officer

Shape the Future of Technology in Alexandria

The City of Alexandria is seeking an accomplished and visionary technology leader to serve as its next Chief Information Officer (CIO).

Located along the Potomac River just minutes from Washington, D.C., Alexandria is a vibrant and historic community of approximately 160,000 residents known for its rich history, diverse neighborhoods, and commitment to innovation, collaboration, and delivering high-quality services to its residents.

The Chief Information Officer serves as a key member of the City's leadership team and is responsible for advancing Alexandria's technology strategy, digital transformation, cybersecurity, and information technology operations. This position provides strategic direction for the City's technology initiatives while working collaboratively with City leadership, departments, employees, regional partners, and other stakeholders to modernize technology infrastructure, strengthen cybersecurity, enhance operational efficiency, and support the City's strategic priorities and long-term goals.

About the Department

The City of Alexandria Department of Information Technology Services (ITS) delivers secure, innovative, and reliable technology solutions to city departments, agencies, and the public. As a strategic partner in civic innovation, ITS drives continuous improvement through the agile deployment of cutting-edge technology. The department operates under a strong commitment to empowering people, evaluating business needs, investing strategically, securing information, and collaborating across the organization. By modernizing government operations and advancing digital services, ITS equips the city workforce with the capabilities to deliver quality services to the community.

The Opportunity

• Shape and deliver a forward-thinking technology strategy that drives cutting-edge innovation, streamlines operations, and creates measurable value for the community.
• Drive digital transformation and guide implementation of a multi-year modernization roadmap.
• Provide thought leadership on emerging technologies, artificial intelligence, data, and responsible technology use.
• Partner with departments to deliver scalable, secure, and fit-for-purpose solutions.
• Champion human-centric design and improved digital experiences.
• Lead fiscal management, staffing, resource planning, procurement, and vendor performance.
• Build and sustain a high-performing team with clear priorities, accountability, collaboration, and continuous improvement.
• Oversee risk management, audits, compliance, continuity, disaster recovery, and mission-critical systems.
• Engage the IT Commission and stakeholders while communicating technology matters clearly and credibly.

The Ideal Candidate

The ideal candidate is a visionary, charismatic, creative, and collaborative executive who pairs advanced technology leadership with sharp business judgment and a proven track record of execution. As a transparent, politically astute, and approachable leader, the successful candidate will excel at navigating and driving value across a complex municipal organization.

Successful candidates will demonstrate:

• Strategic Technology Leadership: Progressive experience in IT leadership, with a proven ability to develop and execute enterprise-wide technology strategies, modernize operations, and align technology initiatives with organizational priorities.
• Digital Transformation & Innovation: Demonstrated success leading digital transformation initiatives, modernizing legacy systems, implementing automated solutions, and leveraging emerging technologies, including generative AI, to improve service delivery and operational efficiency.
• Enterprise Technology & Cybersecurity Expertise: Strong knowledge of enterprise architecture, cybersecurity frameworks, zero-trust security, cloud environments, data management, and emerging technologies to support a secure, innovative, and resilient technology infrastructure.
• Executive Communication & Stakeholder Engagement: Exceptional communication, collaboration, and relationship-building skills, with the ability to advise executive leadership, influence strategic decisions, build consensus, and lead organizational change across diverse stakeholders.
• Financial & People Leadership: Demonstrated ability to manage technology budgets, procurement, vendor relationships, and operational resources while cultivating high-performing, inclusive teams, developing talent, and building a workforce equipped for evolving technology needs.

Examples of duties

Minimum: Four-year college degree; Five years of progressively responsible and effective government IT management in multiple disciplines, e.g., strategic planning, policy formulation, software development and acquisition, enterprise architecture, customer service, database administration, systems architecture, network management and IT project management; proven interpersonal and negotiating skills; or any equivalent combination of experience and training which provides the required.

Supplemental information

Chief Information Officer Brochure

City of Alexandria Benefits Guide