Job Description

At Brookdale, technology plays an increasingly important role in how we support our associates, operate our communities, serve our residents, and position the organization for the future. We are seeking a Chief Information Officer (CIO) to provide enterprise leadership for Brookdale’s technology, digital capabilities, cybersecurity, data platforms, and information systems.

This is a highly visible executive leadership opportunity for a technology leader who can connect business strategy with technology innovation. The CIO will establish and execute a multi-year enterprise technology roadmap while helping Brookdale responsibly harness emerging technologies—including artificial intelligence—to drive growth, operational excellence, quality of care, and an exceptional experience for our residents and associates.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Provides enterprise leadership and accountability for Brookdale's technology strategy, digital capabilities, cybersecurity governance, data and artificial intelligence enablement, enterprise architecture and information systems in support of the organization's long-term strategy and operational objectives. Partners with executive and business leaders to translate Brookdale’s strategy into a multi-year portfolio of investments and measurable outcomes that enable growth, quality of care, resident and associate experience, regulatory compliance, operational resilience, productivity, and long-term enterprise value. Leads the development and execution of a company-wide technology and AI vision, establishing the governance, capabilities, talent, partnerships and controls needed to responsibly modernize the organization and deliver reliable, secure, scalable and user-centered technology services across corporate and community operations.

1. Develop, maintain and execute an integrated enterprise technology, cloud, digital, data and AI roadmap aligned to Brookdale's business strategy, growth plans, operating priorities and regulatory obligations.

2. Establish and lead an enduring enterprise AI strategy and responsible-use program covering governance, use-case intake, risk classification, human oversight, testing, monitoring, third-party models, data protection, adoption, and value realization. Partner with Legal, Privacy, Compliance, Security, Human Resources, Operations, and care leaders to manage AI risk throughout the lifecycle.

3. Own the enterprise technology budget, including capital and operating expenditures, ensuring investments are prioritized against strategic impact, resident and associate value, regulatory requirements, risk, and return. Negotiate and manage major technology vendor contracts and partnerships.

4. Oversee network infrastructure, data centers/cloud environments, end-user computing, telecom, and disaster recovery/business continuity planning across all communities and corporate locations, ensuring reliable and resilient service delivery.

5. Oversees the Oracle Fusion ecosystem (ERP, HCM, financials, and related modules) and broader enterprise applications ecosystem, ensuring platform stability, security, and interoperability with clinical/care, AI/analytics and other applicable platforms.

6. Lead enterprise cybersecurity strategy and governance in partnership with the CISO, Compliance, Legal, Privacy, Finance and business leaders. Establish cyber-risk priorities, policies, standards, metrics, third-party risk management, incident response, crisis coordination, and remediation governance; support timely escalation and assessment of incidents and disclosure readiness, and protect resident health and other information, associate data, and corporate systems under HIPAA, SOX, and other applicable requirements.

7. Ensure appropriate data governance, controls, analytics enablement and audit-readiness for systems supporting a publicly traded company's financial reporting obligations, that also underpins future AI initiatives.

8. Lead change management and associate enablement to drive responsible technology adoption across a large, distributed workforce of corporate and community-based associates.

9. Provide decision-oriented Board of Directors and Audit Committee (as applicable) reporting on strategy, cyber/resilience, material risks, investments, controls, outcomes, talent, and emerging technology, with appropriate direct access.

10. Champion a broader digital transformation agenda, delivering measurable improvements across resident/family experience, care, workforce, community operations, sales and marketing, analytics, productivity and corporate services through shared executive accountability.

11. Build, mentor, and retain a high-performing IT organization, including infrastructure, applications, security, data, and AI-enabled technology capabilities.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Education and Experience

Bachelor's degree required. Master's degree preferred. Minimum fifteen years of progressive technology leadership experience, including executive responsibility for enterprise technology strategy, enterprise architecture, digital transformation, service management, financial stewardship and vendor management within a complex organization. Experience in a publicly traded, highly regulated environment preferred. Healthcare, senior living, hospitality, multi-site operations, or other service-intensive industry experience is preferred.

Certifications, Licenses, and Other Special Requirements

Demonstrated executive leadership across enterprise technology disciplines, including business partnership, enterprise architecture, ERP and cloud platforms, cybersecurity, data governance, and large-scale technology transformation initiatives.

Management/Decision Making

Exercises broad executive judgment in establishing enterprise technology strategy, governance, investment priorities, and operating standards. Decisions have significant impact on organizational performance, risk profile, regulatory compliance, and long-term business outcomes.

Knowledge and Skills

Executive-level expertise in enterprise technology leadership, digital transformation, AI strategy, ERP and cloud platforms, cybersecurity, data governance, financial stewardship, and organizational change management. Exceptional ability to influence executive stakeholders and communicate complex technology strategies to senior leadership and the Board of Directors

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch crawl
• Talk or hear
• Ability to lift: up to 25 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Occasional weekend, evening or night work if needed to ensure shift coverage
• Requires travel: Occasionally
• Requires driving: Drives self (Tier 2)

Brookdale is an equal opportunity employer and a drug-free workplace.