Job Description

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.

We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.

When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.

We are seeking a Chief Information Officer to join our team. This is a hybrid opportunity based in our Waltham, MA office.

The Chief Information Officer (CIO) is Imprivata's enterprise technology and digital transformation leader, responsible for translating business strategy into a secure, scalable, and economically disciplined technology agenda that enables growth and operational excellence. This executive will modernize the platforms, architecture, and processes that power the business, while leveraging data, AI, automation, and digital capabilities to improve customer experience, productivity, decision quality, and measurable business outcomes. The CIO will establish and execute a multi-year enterprise technology strategy aligned with Imprivata's growth and financial priorities, build a cohesive enterprise architecture across applications, infrastructure, integration, identity, collaboration, data, and AI, and partner closely with business leaders to transform revenue, customer, finance, partner, and employee workflows. Working in close collaboration with the CISO, the CIO will ensure technology investments are secure, resilient, and compliant while effectively managing cyber and operational risk. Balancing strategic vision with hands-on operational leadership, the CIO will serve as a trusted advisor to the executive team and Board and build a high-performing global technology organization with a strong service culture, clear accountability, and leadership succession.

Duties and Responsibilities

Enterprise strategy and executive leadership

• Serve as the senior advisor to the CEO, CFO, executive staff, and Board on technology capabilities, investments, cyber risk, emerging trends, and digital operating priorities.
• Convert company strategy into a sequenced portfolio with clear business cases, funding needs, owners, milestones, risks, and measurable benefits.
• Lead executive and quarterly business reviews for technology, including progress, investment tradeoffs, operating health, and risk posture.
• Partner closely with Product, Sales, Customer Experience, Finance, Legal, HR, and Operations leaders; make enterprise decisions that optimize the whole company rather than individual functions.

Enterprise architecture, platforms, and operations

• Own enterprise architecture and the application portfolio, including business systems, integration and orchestration, collaboration, infrastructure, cloud services, identity, and end-user technology.
• Establish architecture principles that reduce platform sprawl, standardize security and monitoring, limit vendor lock-in, and make future application changes easier.
• Ensure reliable, scalable, and well-governed technology operations with disciplined service management, availability and performance management, continuity, disaster recovery, and capacity planning.
• Drive rationalization and modernization of legacy platforms while maintaining business continuity and service quality.

Cybersecurity, privacy, compliance, and resilience

• Partner with the CISO to maintain and improve enterprise cybersecurity and compliance; in close partnership with Legal, Privacy, Product Security, and business leaders.
• Maintain a risk-based security program covering vulnerability management, data protection, identity and access, and third-party risk.
• Strengthen information governance through least privilege, data classification, sensitivity controls, recurring access reviews, auditable permissions, and accountable data or site ownership.

AI, data, automation, and digital transformation

• Lead Imprivata's enterprise AI strategy and architecture, including use-case prioritization, responsible adoption, platform choices, data readiness, security, and value realization.
• Evolve a cross-functional AI governance model with an explicit charter, decision rights, accountability, and coordination across corporate and product teams.
• Build reusable integration, automation, and data capabilities that connect enterprise systems, accelerate delivery, and provide consistent governance and observability.
• Advance enterprise data governance, analytics, and responsible AI capabilities to improve decision-making and productivity.
• Scale adoption through practical enablement, peer champions, training, and transparent usage and value measures.

Business systems and process transformation

• Own the technology partnership for go-to-market, finance, renewals, partner, customer experience, and employee workflows, while continually improving the technology experience for employees and customers.
• Lead cross-functional programs such as partner enablement, e-commerce, revenue and renewal process optimization, workflow automation, and enterprise reporting.
• Require documented current-state processes, target outcomes, adoption plans, controls, and accountable business owners before major technology implementation.
• Ensure technology programs deliver measurable improvements in growth, productivity, cycle time, customer or partner experience, data quality, and control.

Investment, vendor, and portfolio governance

• Own annual technology budgeting, forecasting, and portfolio planning; present clear strategic and financial justification for investments, renewals, one-time spend, and resource requests.
• Partner with Finance and Procurement on sourcing, negotiation, licensing, vendor and outsourced-service performance, contract risk, and total cost of ownership.
• Establish effective IT governance, architecture and technology standards, KPIs, service-level expectations, and financial controls.
• Use stage gates and portfolio governance to stop, pause, re-sequence, or accelerate work based on enterprise value, readiness, risk, and capacity.
• Track realized benefits and operating savings, not only delivery milestones.
• Lead technology due diligence, separation, and integration planning for mergers, acquisitions, divestitures, and other strategic transactions, as applicable.

Organization and talent

• Lead, coach, and develop a multidisciplinary global team spanning business systems, enterprise architecture, infrastructure and operations, data/integration, and service delivery.
• Define a clear operating model, decision rights, service ownership, performance expectations, and succession plans for critical roles.
• Attract and retain strong leaders and technical talent; recognize top performance and address capability gaps decisively.
• Build a culture of business partnership, customer empathy, accountability, transparency, inclusion, prudent experimentation, and continuous improvement.
• Other duties as assigned and required.

Required Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Engineering, or a related field; Master's degree preferred. Relevant executive or security credentials are valued but not required.
• 15+ years of progressive enterprise technology leadership, including significant experience leading multiple IT disciplines; prior CIO, divisional CIO, or equivalent executive leadership strongly preferred.
• Demonstrated success leading technology in a global, scaled software, cybersecurity, healthcare technology, or other regulated and mission-critical environment.
• Proven record translating business strategy into enterprise architecture, investment portfolios, and cross-functional transformation with measurable outcomes.
• Deep working knowledge of ITGC, cybersecurity, privacy, compliance, resilience, identity, cloud and infrastructure, ERP and CRM platforms, business applications, integration, data and analytics, automation, AI governance, and IT service management.
• Experience managing material budgets, complex vendors, outsourced service providers, enterprise SaaS portfolios, strategic sourcing, contract negotiations, and technology rationalization.
• Board and executive presence, with the ability to explain technical choices, financial tradeoffs, risk, and incident response in concise business language.
• Strong people leadership across distributed teams, including organizational design, talent development, succession, and change leadership.

At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!

Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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