Posting number: 14263
Department: Information Technology
Job classification: Chief Information Officer
Posting type: Open
Categories: IT and Computers
Norfolk, Virginia is America's most authentic and urban waterfront city, home to the world's largest Naval station and the business, arts, and cultural center of Coastal Virginia. Norfolk has been rated a top place to live, work, and raise a family by numerous publications.
The City of Norfolk is seeking a visionary, collaborative executive to serve as its Chief Information Officer (CIO). The CIO serves as the City's principal technology strategist and trusted advisor to the City Manager and executive leadership team, leading enterprise technology, cybersecurity, digital transformation, artificial intelligence (AI), enterprise data strategy, and innovation initiatives that improve government operations and enhance services for residents, businesses, and employees.
The Chief Information Officer (CIO) leads the Department of Information Technology, managing an annual operating budget of over $20 million and a team of more than 80 professionals. The CIO oversees all enterprise technology services, including cybersecurity, applications, cloud services, data management and analytics, GIS, telecommunications, public safety technology, infrastructure, network operations, end-user computing, and customer support.
This role partners with all city departments to shape technology strategies that improve operational efficiency, modernize business processes, strengthen cybersecurity, and enhance digital services. The CIO provides executive leadership for digital transformation, enterprise architecture, cloud strategy, technology and data governance, and the responsible adoption of emerging technologies such as artificial intelligence.
The CIO identifies long-term citywide technology needs and develops strategies for systems development, hardware acquisition, and platform integration. This includes reviewing feasibility studies and overseeing the implementation and operation of major information systems. The CIO monitors emerging technologies, assesses their organizational impact, and ensures strong information security practices and reliable access to critical systems.
In addition, the CIO leads innovation initiatives that advance service delivery and operational effectiveness, including evaluating Smart City technologies, IoT solutions, automation, advanced analytics, and other emerging tools. The CIO also leads the city's enterprise AI strategy—establishing governance, policies, and responsible use standards while identifying opportunities to safely leverage AI and automation to improve productivity, decision-making, customer service, and overall efficiency.
Essential functions include but are not limited to:
Master's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Administration, Public Administration, or a related field preferred. Equivalent education and executive leadership experience may be considered.
Ten (10) years of progressively responsible information technology leadership experience, including executive-level management of complex technology organizations, enterprise cybersecurity, digital transformation initiatives, strategic planning, and budget administration.
Experience in local government or other large public-sector organizations is highly desirable.
Signing Bonus: This position is eligible for a one-time $5,000 sign-on bonus.
Please click the below link for more information
https://www.norfolk.gov/DocumentCenter/View/114490/Chief-Information-Officer
Norfolk, Virginia is a city of over 247,000 residents and more than 100 diverse neighborhoods. It is the cultural, educational, business and medical center of Hampton Roads, hosts the world's largest naval base, the region's international airport and is one of the busiest international ports on the East Coast of the United States. Norfolk neighborhoods are vibrant and inclusive places where caring neighbors want to live, invest, and participate.
The City of Norfolk operates under a Council-Manager form of government. The Norfolk City Council is the legislative body of the city government. It is authorized to exercise all powers conferred upon the City by the Commonwealth of Virginia in the State constitution, State laws and the Charter of the City of Norfolk.
The Council establishes policy for the city, approves the budget, levies its taxes, and appoints the City Attorney, City Assessor, City Auditor, City Clerk, and the City Manager. The Council also appoints members to the Norfolk Redevelopment and Housing Authority, Planning Commission and other boards and commissions, as well as city representatives to regional and other boards and authorities. For additional information, go to www.norfolk.gov.
