
General Description:
The Chief Human Resources Officer (CHRO) plays a strategic role in aligning the HR function with the company's overall business goals. The CHRO works closely with other C-suite executives, including the CEO, CFO, CMO, and CEVP, to ensure that the HR strategy aligns with the overall business strategy. The CHRO is responsible for directing all of the people functions of the organization in accordance with the policies and practices of Caring Health Center, the ethical and social consciences of business and society, and the laws, regulations and administrative rulings of governmental organizations and other regulatory and advisory authorities and organizations.
The CHRO is responsible for developing and executing the human resource strategy of the overall strategic plan and strategic direction, specifically in the areas of succession planning, talent management, change management, organizational and performance management, training and development, and compensation. This position will also be responsible for the strategic human resource planning to provide the organization with the best people talent available and to position the organization as the employer of choice by being aware of policies, practices and trends within the industry. The CHRO provides strategic leadership by articulating HR needs and plans to the executive management team and Board of Directors.
Reports to: President/CEO
Supervises: Human Resources, Payroll, Credentialing staff
Salary/Status: Exempt
Minimum Requirements:
Essential Responsibilities and Duties:
Physical Requirements:
Professional Memberships
Current membership and active participation in local and regional human resources professional organizations is encouraged.
Confidentiality
Respect for, and maintenance of applicant and staff confidentiality is required.
This position requires compliance with Caring Health Center’s compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of the Chief Human Resource Officer’s regular performance evaluation.
Salary Range: $140,000 to $192,250

Caring Health Center (CHC) is one of the premier health centers in Western Massachusetts, and for nearly 30 years it has served as an essential source of health care for residents of the greater Springfield area. CHC is the most culturally diverse and linguistically leading institution in the region. It is the leader in modeling employment equity based on being both women-led and having majority representation of people of color in our executive and overall leadership team. As an innovator, CHC has participated in federally funded research for over 21 years.
In 1995, the time of its inception, CHC employed 20 and provided health care to 5,000 patients at a single site. Today, CHC employs over 250 and serves about 20,000 patients annually, providing affordable, quality, comprehensive medical care at three sites. In addition, the organization operates a state-of-the art pharmacy and WIC Nutrition Program, and serves as the largest Refugee Health Assessment provider in Massachusetts. CHC's on-site Wellness Center provides nutrition education, group physical exercise, and other services to support healthy and productive lives among patients.
CHC’s team and Board of Directors ensure that patients receive comprehensive care that addresses their cultural, economic, and language needs, while its behavioral health specialists deliver services to address a wide range of emotional and other issues.