Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Cluster Chief Engineer, you’re not just overseeing physical building and systems maintenance and repairs – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Team Member:Support the Dir of Engineering in leading, developing, and motivating the Engineering team through clear supervision, coaching, and performance support. Assist in delivering technical, compliance, and leadership development across the Engineering function. Reinforce a safety‑first culture, ensuring compliance with Hilton standards, Risk requirements, and all legal and regulatory obligations.
• Customer: Support reliable building performance to ensure high‑quality guest experience across all facilities. Act as an escalation point for complex engineering issues impacting guests, operations, or service continuity, as directed by the Dir of Engineering. Work closely with Operations and Commercial teams to coordinate engineering delivery in support of business and guest priorities.
• Owner: Assist in the preparation of annual engineering budgets and capital expenditure plans, including technical input and ROI support. Support the execution of preventive maintenance, asset protection, and room care programmes to maximize asset lifecycle and minimize risk. Monitor building systems, utilities, and plant performance, escalating trends, risks, and improvement opportunities.
• Community: Support Hilton sustainability, ESG, and energy‑reduction initiatives through effective engineering practices and operational controls. Assist in building strong working relationships with owners, contractors, authorities, and regional engineering teams. Promote a culture of collaboration, integrity, and corporate responsibility within the Engineering function and wider hotel community.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality Acting with Integrity and always doing the right thing. Inspiring others through Leadership A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

• Recognized degree in a mechanical, electrical, or building services discipline, or equivalent professional qualification.
• Proven experience in senior engineering or Cluster Chief Engineer/assistant director‑level roles, with
  hospitality experience strongly preferred.
• Ability to obtain required local licenses; CPR/First Aid preferred.