Job Description

Join JP Morgan Chase as a Business Control Manager for the Chief Data Office’s Data Privacy Governance area/function at the Vice President and be part of a team that ensures strong and consistent controls are observed across the firm. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm.

As a Business Control Manager in the Chief Data & Analytics Office’s (CDAO) Data Privacy Governance team, as a Vice President, you will be responsible for establishing, maintaining and continuously improving the control environment (processes, risks, controls) related to the Data Privacy Initiatives. The Business Control Manager Vice President in partnership with the CDAO business/control partners, is a significant and integral contributor to the effectiveness of the overall operational risk environment for CDAO.

Job Responsibilities:

• Establish, maintain, and continuously improve the control environment for Data Privacy, ensuring alignment with firmwide risk appetite and governance frameworks.
• Establish and manage all relevant firmwide common processes, associated risks, and controls for Data Privacy, to confirm consistency and ensuring all key controls are accurately reflected and maintained in CORE.
• Identify, assess, and document key risks and controls for the Chief Data Office (CDO) in partnership with CDO business stakeholders, ensuring all controls are implemented, sustainable, and recorded in CORE.
• Serve as a subject matter expert (SME) on firmwide Data Privacy policies, standards, and common processes, providing authoritative guidance to CDO business stakeholders and LOB/CF control partners, and ensuring all relevant controls are captured in CORE.
• Support the development, socialization, and adoption of firmwide common controls related to Data Privacy Standards and Procedures, collaborating with CDO business stakeholders and LOB/CF control partners to ensure all controls are documented in CORE.
• Lead and support risk assessments related to Data Privacy Initiatives, ensuring timely identification, escalation, and remediation of control gaps, with all findings and control updates reflected in CORE.
• Verify that key controls outlined in data-related policies, standards, and procedures are accurately reflected in CDAO and, where appropriate, across LOBs and CFs, leveraging expertise in the CORE platform.
• Drive continuous improvement in data quality, governance, and reporting by partnering with CDAO leadership, business stakeholders, LOB/CF control partners, and the Firmwide Controls team.
• Foster a community of practice for Data-related Control Managers, CDAO leadership, business stakeholders, and LOB/CF control partners across LOBs and CFs, focusing on updates to standards, calibration of common controls, and sharing of best practices.

Required qualifications, capabilities, and skills:

• Bachelor’s degree or equivalent experience required
• 7+ years of financial services experience in controls, audit, quality assurance, risk management, Data privacy or compliance
• Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners
• Experience in identifying Risks associated with Data and required mitigating controls
• Understanding of the 3 lines of defense in banking institutions, Compliance, Conduct & Operational Risk Frameworks
• Independent self-starter, able to navigate ambiguity and exercise sound judgment in identifying critical issues and seeking relevant information.
• Proficient in Microsoft Office Suite (Word, Teams, Outlook, PowerPoint, OneNote) and be able to effectively communicate and articulate complex topics in a simpler way

Preferred qualifications, capabilities, and skills:

• Prior experience in GDPR, CCPA, Gramm-Leach-Bliley Act, Automated Decision-Making Technology (ADMT) preferred
• Big4 Consulting experience a plus