WHO
WE ARE
JN
Bank, a member company in the JN Group, is the third largest bank in Jamaica.
We are 100 percent Jamaican-owned with a member base of over 1 million people
worldwide and assets totaling $287.5B. We are a bold and courageous financial
institution dedicated to financial inclusion and using business as a force for
good. We will always help you find a way, go where no one has gone before to
facilitate extraordinary life experiences, create wealth and sustain long-term
value…. that’s our promise!
Reporting to the Managing Director of the JN Bank, t
he
Chief of Business Banking is a senior-level position responsible for leading a
team in the execution of
the
unit’s strategic objectives aligned to the Bank’s long-term goals. The
incumbent will lead the growth of the Business Banking portfolio through
effective customer relationship management, credit origination and structuring,
and other revenue generation strategies.
The Chief of Business Banking will leverage the
Group’s existing client base and products, collaborating with company heads to
generate sales and revenue for JN Bank and subsidiaries within the JN Group. He/she
will be fully focused on:
Customer Relationship
Management & Lead Generation to both existing and new customers within the
private and public sectors.
Origination and
Revenue Generation achieving the annual loan origination and revenue targets per
annum based on the organization’s goals.
Credit analysis and
Risk Management ensuring regulatory compliance and adherence to internal
policies and risk appetite.
To
achieve this, the role will embrace the use of all technology platforms and
will involve working with the JN Bank Credit Solutions Team and the JN Group
Marketing, Sales, Cyber Security, Compliance teams and our wider stakeholders.
RESPONSIBILITIES
The key responsibilities of the role include
the following:
Origination
and Revenue Generation
§
Continually
review the marketplace, conducting needs assessments and identifying business
opportunities.
§
Source/originate
new clients and foster high quality business opportunities with existing
clients through proactive idea generation and prospecting.
§
Identify customer needs and recommend
solutions to address these needs, such as financing, streamlining of cash
management operations, foreign currency solutions, etc.
§
Maximize
customer’s financial value while driving revenue growth through providing
financial solutions such as loans, deposits and cross-selling all applicable
bank and group services.
§
Using
a diagnostic approach, support client’s strategic and business planning
processes, providing advice and consultation on financial needs and services.
Customer Relationship Management
§
Efficient
management of a portfolio of corporate clients, providing world-class
relationship management and top-quality risk control.
§
Develop
an intimate knowledge of all customers in assigned portfolio, coordinating all
aspects of the relationships and providing a high-quality customer experience.
§
Provide
a consultancy-based approach to customers, involving the relationship
management team members as needed.
§
Prepare
credit applications and recommendations for adjudication
§
Provide
pro-active relationship management and deepen client relationships through
in-depth reviews of the clients’ business, financing and relationship
requirements.
§
Ensure
appropriate specialists and partners are engaged in the unit and briefed and
equipped to handle client’s business, key needs and on-going requirements.
§
Oversee
all credit aspects of the relationship including annual reviews, early problem
recognition and remedial management.
Credit Assessment and Maintenance
§
Develop
and maintain a working knowledge of the clients’ company, industry and
regulatory issues, impacting economic/political trends and client requirements
in order to develop appropriate credit solutions.
§
Analyze
client requests, prepare and submit credit applications containing complete and
detailed financial analysis to support requests for new and/or increased credit
facilities.
§
Conduct
and assess business risk, credit and financial analysis both for existing
clients and for new financing opportunities and prospected clients and ensure
the adherence to the Bank’s AML and KYC standards.
§
Expand
a portfolio of accounts with varying/complex financial needs with the objective
of revenue growth and good credit quality in line with the bank’s credit
standards, policies and processes.
General
Management
§
Appropriately
assess risk when business decisions are made, demonstrating consideration for
the firm's reputation and safeguarding the bank, its clients and assets, by
driving compliance with applicable laws, rules and regulations, adhering to
policy.
§
Apply
sound ethical judgment regarding personal behavior, conduct and business
practices, and escalating, managing and reporting control issues with
transparency.
§
Oversee
a team of business relationship officers ensuring
a culture of excellence in customer service and operational
efficiency.
§
Streamline
the operations of unit for maximum efficiency and client experience.
The Person
The ideal candidate will be:
§
A commercially focused, strategic thinker who is able to
create strategic alliances within and outside the JN Group with mutual benefits
for members companies in the JN Group.
§
An outstanding
high achiever, with a proven track record of improving business performance
§
Entrepreneurial,
with an excellent understanding of the risk/reward relationship and the ability
to leverage knowledge of industry trends and regulatory frameworks to assess
and anticipate members needs.
§
Adept with
building and motivating high-performing teams, with first class customer
service delivery ingrained in the company culture.
DESIRED QUALIFICATIONS & EXPERIENCE
§
Post Graduate Degree in Management Studies, Finance,
Economics or equivalent.
§
At least 6 years’ experience at the management level
with responsibility for a major functional area such as Retail or
Corporate/Commercial Sales.
§
Comprehensive knowledge of lending practices, credit
analytics and financial modelling.
§
Proven expertise in Risk assessment and valuation.
§
Superior interpersonal skills required to negotiate
and work effectively with customers across varied business segments.
§
In-depth experience with product development and
enhancing sales processes.
§
Working
knowledge of savings and mortgage policies, procedures and practices.
§
Thorough knowledge of the Banking Services Act 2014,
the Banking Amendment Act 1997 and the BOJ Regulations.
Skills & Attributes
§
Excellent
leadership and influencing skills
§
Talent development, performance management, and ability to
foster a collaborative work environment
§
Demonstrated
business development, networking and prospecting skills
§
Client relationship management, business development,
consultative selling, and customer-focused service delivery
§
Strong credit
analysis and financial management skills
§
Ability to
work autonomously in making sound business decisions and exercise appropriate
level of authority commensurate with experience and responsibility
§
Market
analysis and business intelligence skills including the design of market
research, market gaps and competitor analysis
§
Foresighting skills with the ability to anticipate
changing circumstances and barriers to stakeholder engagement and takes action
to minimize these
§
Ability to manage complex or strategically important
client/stakeholder/partner relationships
.
Interested applicants
are being invited to apply uploading a cover letter and updated résumé as one
document:
Attention: G. Andre
Latty - Executive, Group People and Culture
75 Knutsford Boulevard, Kingston 5, Jamaica W.I.
CLOSING DATE FOR APPLICATIONS: MAY 20, 2026
We thank all candidates for responding, however, only those
short-listed will be contacted
*Current JN
Group employees who refer a candidate hired for this role will be eligible for
an incentive! Send referrals to talentacquisition@jngroup.com.

On February 1, 2017, The Jamaica National Group, a powerful, Jamaican mutually-owned global business, became a reality and the country’s third largest commercial bank, JN Bank, was launched.
Following the re-submission of the Jamaica National Building Society (JNBS) application for a commercial banking license in November 2013 to the Bank of Jamaica (BOJ), the application was approved by the BOJ in February 2015. The country’s third largest financial institution at the time, the Society commenced the process to convert the building society into a commercial bank and to restructure the JN Group.
The JN Group has been restructured to ensure compliance with the new Banking Services Act. The reorganisation of the JN Group involved the establishment of the JN Financial Group, a financial holding company, which will own the new JN Bank and all other companies in the JN Group that offer financial services.
These companies are:
• JN Fund Managers Ltd. (JNFM)
• JN Life Insurance Ltd. (JN Life)
• JN Money Services Ltd. (JNMS)
• JN Small Business Loans Ltd. (JNSBL)
• JN Cayman Ltd.
JN General Insurance Ltd. (JNGI)
A Non-Financial Holding Company, the MCS Group has also been established to take ownership of non-financial entities in The Jamaica National Group.
These non-financial entities are:
• Jamaica Automobile Association (JAA)
• JN Properties Limited
• Management Control Systems (MC Systems)
The Creative Unit (TCU)
Total Credit Services Limited (TCS)
Both the JN Financial Group and the MCS Group and the entities under their control will be under the direct control of The Jamaica National Group. All members’ rights under mutuality will be transferred to The Jamaica National Group and JN Bank account holders will automatically become a member of The Jamaica National Group.