Job Description

Chief Baker

Department: Galley

Employment Type: Fixed Term Contract

Location: Global

Reporting To: Executive Chef

By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team and will be reviewed by a professional recruiter who will contact you soon if your qualifications meet our requirements for this position.As the world's leading cruise line, our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate.Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Key Responsibilities

• Effectively manages the production and delivery of bakery items for all food outlets, always ensuring compliance with Company recipes and picture presentation as the minimum standard.
• Always ensures product quality through tasting and managing and participating in mise en place during production periods.
• Demonstrates knowledge of new trends and production methods and regularly seeks guidance from the Executive Chef on implementing suggestions.
• Always ensures that section recipe files are maintained and available to staff.
• Effectively manages the Bakery galley staff during all operational activities and service periods, ensuring adherence to Company standards.
• Conducts daily briefings with the Bakery galley team to discuss the previous day's operational performance and efficiency, and upcoming production and events.
• Always participates in daily meetings with Galley management to review the previous day's operational efficiency; offers suggestions for improvement.
• Participates in the Executive Chef's and Food and Beverage Director's meetings as appropriate.
• Observes each crewmember’s performance using the relevant role description as a guide and delivers prompt and appropriate correction, improvement, or reinforcement. Coaches and develops skilled, engaged team members to become the Consummate Host.
• Identifies top performers and mentors them for career advancement or promotion.
• Regularly collaborates with the Executive Chef to provide constructive and consistent appraisals to encourage Bakery galley staff to achieve their highest potential and advance as appropriate.
• Always monitors costs and expenditures of Bakery operations, and controls production levels, targets, and par levels to ensure they fall within the established budget.
• Always monitors consumption trends in the various outlets and sets production levels accordingly, consistently informing the Executive Chef of changes within an appropriate time frame.
• Always ensures that products are utilized for their intended application and that staff are monitored during production periods to ensure compliance.
• Cultivates and demonstrates effective working relationships with relevant internal customers and departments.
• Always ensures options are available for passengers with special dietary requirements/requests (gluten-free options, etc.).
• Always prepares special-occasion bakery items, including decorative items, as requested.

Skills, Knowledge & Expertise

• Degree in Bakery from a recognized culinary institution or three-year apprenticeship in lieu thereof.
• Minimum of 10 years experience in high-volume bakery operations from hotels/resorts or cruise ships.
• At least 2 years of experience as Chief Baker or equivalent role or at least 5 years as Chef De Partie Baker onboard cruise ships.
• Solid knowledge of international bakery recipes/preparation, USPH requirements, food safety and waste management.
• Cruise ship experience is strongly preferred.
• Strong supervisory and training skills.
• Fluent English language skills both verbal and written.
• Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests.
• Motivation to excel in all aspects of job duties and responsibilities.
• Personable communicator with outstanding social skills and a warm, friendly, and caring personality.
• Ability to continuously surprise and delight guests throughout their cruise experience.
• Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.

Job Benefits

Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:

• A competitive salary package.
• Your own comfortable single cabin - your private space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well-being and work-life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.

Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.