Job Description

About Oak Hill

Founded in 1893 as the Connecticut Institute for the Blind, Oak Hill has grown into a leading nonprofit organization dedicated to empowering individuals with disabilities to live, learn, and thrive. Today, Oak Hill provides innovative, person-centered services that promote independence, dignity, and full community inclusion across Connecticut.

Oak Hill offers a comprehensive continuum of services, including:

• Assistive Technology Services
• Integrated Center Programs
• Outpatient Clinical Services
• Residential and Supported Living Services
• Specialized Educational Programs

Through all services, Oak Hill remains committed to helping individuals achieve their goals and participate fully in their communities

Position Summary

Oak Hill is seeking a dynamic, strategic, and mission-driven Chief Administrator for Community Programs (CACP) to provide executive leadership for one of Connecticut's largest community-based service systems.

Reporting directly to the President & CEO and serving as a member of the Senior Leadership Team, the CACP oversees residential and community-based programs operating across more than 59 locations, serving individuals throughout multiple communities. This role leads a high-performing management team and provides strategic, operational, clinical, and financial oversight to ensure exceptional, person-centered services and sustainable organizational growth.

Key Responsibilities

Strategic & Operational Leadership

• Provide executive leadership for residential and community-based programs.
• Ensure high-quality, person-centered service delivery.
• Drive operational excellence, regulatory compliance, and financial performance.
• Balance long-term strategic planning with day-to-day operational oversight.
• Monitor performance metrics and implement continuous improvement initiatives.
• Utilize data and industry trends to identify opportunities for innovation and growth.
• Participate in leadership coverage and emergency response as required.

Leadership Development & Organizational Effectiveness

• Lead, mentor, and develop a large multidisciplinary leadership team.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Support workforce development and succession planning initiatives.
• Strengthen organizational alignment through effective communication and leadership.
• Contribute to enterprise-wide strategic planning and decision-making.

Community & Stakeholder Engagement

• Serve as a visible ambassador for Oak Hill within the community.
• Build and maintain relationships with families, guardians, funding agencies, service providers, and community partners.
• Collaborate with state and regulatory agencies, including DDS, DSS, HUD, and other stakeholders.
• Partner with internal departments to support organizational priorities and community engagement efforts.

Financial & Regulatory Oversight

• Oversee community program budgets, forecasting, and resource allocation.
• Monitor financial performance and implement corrective actions as needed.
• Ensure compliance with all applicable federal, state, and local regulations.
• Lead efforts to maintain licensing, accreditation, and quality standards.
• Promote organizational transparency, accountability, and operational integrity.

Qualifications

Required Education & Experience

• Master's degree in Human Services, Business Administration, Healthcare Administration, Public Administration, or a related field.
• Minimum of 10 years of progressively responsible leadership experience.
• At least 5 years of senior-level management experience overseeing large programs, departments, or service systems.
• Equivalent combinations of education and experience may be considered.

Required Knowledge & Skills

• Experience managing complex budgets and financial operations.
• Strong knowledge of Medicaid-funded services and associated regulatory requirements.
• Experience supporting individuals with intellectual and developmental disabilities or related populations.
• Demonstrated success leading operational improvement and organizational change initiatives.
• Exceptional leadership, communication, and stakeholder management skills.
• Strong analytical, financial, and problem-solving abilities.
• Ability to manage competing priorities and navigate complex environments effectively.
• Experience responding to operational issues and crisis situations.
• Commitment to person-centered care, diversity, equity, inclusion, and community integration.
• Ability to participate in on-call leadership coverage and support emergency operations 24/7 as needed.

Preferred Qualifications

• Experience leading large, multi-site human services, healthcare, behavioral health, or disability services organizations.
• Experience working with nonprofit organizations and community-based service systems.
• Track record of building high-performing teams and developing future leaders.

What We Offer

• Affordable Medical, Dental, and Vision Insurance
• 403(b) Retirement Plan with 9.5% Employer Contribution
• Employer-Paid Long-Term Disability Insurance
• Life Insurance Options
• Generous Paid Time Off, Including:
• 5 Weeks Vacation
• Personal Time
• Sick Time
• 12 Paid Holidays

Join Oak Hill

If you are a collaborative, mission-driven executive leader who is passionate about advancing person-centered services and strengthening communities, we encourage you to apply and help shape the future of Oak Hil

We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin or disability.

Our company is dedicated to fostering an inclusive environment. If you need a reasonable accommodation to participate in the job application or interview process, please reach out to total.rewards@oakhillct.org. We will make every effort to accommodate your needs in accordance with applicable laws and our commitment to accessibility and inclusion.

An Equal Opportunity Employer.