The Chief Access Officer is responsible for positioning the organization for ongoing census growth in all our programs and services. The CAO routinely monitors the competitive environment for potential mergers and acquisitions. The CAO is also responsible for all branding, marketing, social media and other outreach activities directed at the communities served by Gilchrist. The CAO is responsible for operating the admissions center(s) always seeking to exceed the expectations of our customers (hospital staff, physicians, nursing and group home staff as well as our patients and families). The CAO works with our customers to assess their needs and work collaboratively with other senior leaders to design, implement, promote and service the needs of our growing serious illness and end of life population.
Education:
Master’s Degree in Health Care, Public Health, MBA or finance required
Experience:
10+ years of successful management in healthcare
Skills:
• Advanced skills in Excel, and Power Point and ease with data management
• Advanced project management skills
• Ability to effectively present to and facilitate groups
• Skill in oral and written communication
• Knowledgeable in all post-acute services
• Strong Presentation skills
• Prior experience working in complex medical environments
• Experience with CRM and managing a successful business development enterprise
Pay Range
$148,140.24 - $266,652.44
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
GBMC HealthCare, Inc. is a private, not-for-profit corporation that owns and operates Greater Baltimore Medical Center (GBMC), a regional community hospital in Towson, Maryland, two miles north of Baltimore City. GBMC HealthCare is comprised of GBMC, GBMC Health Partners, Greater Baltimore Health Alliance, the GBMC Foundation and Gilchrist. GBMC Health Partners is a collective of more than 300 primary care providers, specialists, advanced practice clinicians, and hundreds of support staff, all working together to care for our community. The GBMC Foundation coordinates fundraising for the healthcare network. Gilchrist is Maryland’s leading nonprofit provider of serious illness and end-of-life care.
The Mission of GBMC is to provide medical care and service of the highest quality to each patient and to educate the next generation of clinicians, leading to health, healing and hope for the community.
As our national healthcare system evolves, for GBMC to maintain its status as a provider of the highest quality medical care to our community, we must transform our philosophy and organizational structure, and develop a model system for delivering patient-centered care. We define patient-centered care as care that manages the patient's health effectively and efficiently while respecting the perspective and experience of the patient and the patient's family.
To every patient, every time, we will provide the care that we would want for our own loved ones!
