Company: Chick-fil-A Cleveland Avenue
Operator Johnnie Hughes grew up in Atlanta and worked at his parents restaurant throughout middle and high school
Johnnie attended Georgia Tech, before going to work at both Delta and Clorox
Johnnie Hughes is a brand-new Owner/Operator, and took over Cleveland Avenue in August 2026
Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
Value and Appreciate Employees
Health Insurance Contribution
Bonus Opportunities
Competitive Pay
Flexible Scheduling
Free Food every shift
Overtime Available
Access to Scholarships
Career Advancement Opportunities
Sundays Off
Opportunity
We are seeking a
dynamic
and
experienced
Restaurant Operations Manager to join our leadership team at
Chick-fil-A Cleveland Avenue
. This is an exciting opportunity for a hands-on restaurant leader who is passionate about developing people, building strong systems, and creating operational excellence. Rather than stepping into a narrowly defined department, you will have the opportunity to make an immediate impact across the restaurant while identifying where your strengths can best serve the business, whether in Training, Front of House, Back of House, or another key area of leadership.
This role is ideal for a
compassionate
,
business-minded leader
who loves coaching others and wants the opportunity to help build a growing leadership team. You will work alongside the Owner/Operator and restaurant leadership to strengthen systems, develop future leaders, and create an exceptional experience for both team members and guests.
Your Impact
Lead daily restaurant operations while ensuring excellence in food safety, quality, speed, accuracy, and hospitality
Build, implement, and improve systems that create consistency and operational excellence throughout the restaurant
Coach and develop Team Members and emerging leaders, creating a strong pipeline of future leadership talent
Help establish effective training systems that equip Team Members to succeed and support long-term restaurant growth
Identify opportunities to strengthen Front of House, Back of House, Training, and overall restaurant performance
Lead alongside the team in daily operations while modeling accountability, excellence, care, and a people-first leadership approach
Develop leaders through consistent coaching, feedback, clear expectations, and follow-through
Partner with the Owner/Operator and General Manager to identify business needs, solve problems, and execute restaurant priorities
Take ownership of an area of the business based on your experience, strengths, and the evolving needs of the restaurant
Help build a high-performing culture where Team Members feel cared for, challenged, developed, and equipped to succeed
Background Profile
2+ years of Leadership experience in quick-service, hospitality, kitchen or restaurant operations
Availability to open and/or close the restaurant as needed, work up to 45 hours per week, and work 100% of your time in restaurant operations
Desires career growth and will thrive with our Leadership Development and Mentoring
Bachelor's Degree (preferred)
Passion for Chick-fil-A's values
Apply now
and you will be contacted
ASAP.
