Cooper Connect

Chick-fil-A Restaurant Operations Director

Cooper Connect  •  Nanuet, NY (Onsite)  •  3 months ago
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Job Description


Company: Chick-fil-A Nanuet


  • Operator Ellie Kim, is a seasoned Operator with nearly 20 years of experience

  • Ellie opened this location in September 2025

  • Chick-fil-A is the fastest growing Quick Service Restaurant in the nation

  • Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years

  • Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)

  • Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024


Value and Appreciate Employees


  • Health Insurance

  • Paid Vacation

  • 401k Retirement Plan

  • Tuition Discounts at Over 100 Colleges

  • Never work on Sundays

  • Excellent Career Advancement Opportunities

  • Overtime Available


Opportunity


We are seeking a
passionate

and
driven

Operations Director for
Chick-fil-A Nanuet

who will help lead restaurant operations while building a high-performing team culture. This is a
hands-on

leadership role responsible for driving operational excellence, developing future leaders, and ensuring every guest receives the remarkable experience Chick-fil-A is known for. The ideal candidate demonstrates strong character, competency, and chemistry with the team while maintaining a strong sense of urgency and ownership in restaurant operations.


Your Impact


  • Lead daily restaurant operations including Front of House, Back of House, and Drive-Thru

  • Develop, coach, and hold accountable teams of 25+ team members

  • Drive operational excellence through hands-on leadership

  • Manage labor, scheduling, and operational efficiency

  • Ensure strict adherence to food safety and quality standards

  • Maintain high guest satisfaction through consistent service excellence

  • Identify operational challenges and implement real-time solutions

  • Train and develop team members into future leaders

  • Support restaurant operations during high-volume shifts and peak periods

  • Reinforce a culture built on teamwork, humility, and servant leadership


Background Profile


  • 2+ years of Leadership experience (restaurant or hospitality industry preferred)

  • Bachelor's Degree (highly preferred)

  • Open availability and willingness to work hands-on in restaurant operations (required)

  • Strong understanding of food safety standards, labor planning, and shift operations

  • Deep alignment with Chick-fil-A’s values of Teamwork, Integrity, Excellence, and Humility

  • Familiarity with performance metrics and operations-based decision-making


Apply now

and you will be contacted
ASAP

.

Cooper Connect

About Cooper Connect

Cooper Connect recruits leaders aligned with Chick-fil-A’s mission to become the most caring company and offers recruiting support for vetting and hiring entry-level team members.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Unknown
Year Founded
Unknown
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