Job Description

Chick-fil-A Trainer

Dallas–Fort Worth International Airport

Flexible Schedules | Competitive Pay | Medical, Dental, Vision, 401(k), and More

At Chick-fil-A DFW Airport, being a Trainer is more than just a job—it’s an opportunity to lead by example, develop others, and help build a culture of excellence, hospitality, and continuous growth. In our fast-paced airport environment, Trainers play a critical role in onboarding and developing new team members while ensuring operational standards, guest service expectations, and food quality requirements are consistently achieved.

This role includes both Front of House and Back of House training responsibilities depending on assignment. Trainers provide hands-on coaching, reinforce Chick-fil-A standards, and help team members build the skills and confidence needed to succeed. Through mentorship, feedback, and leadership, Trainers help create exceptional guest experiences and support a high-performing restaurant team.

Key Responsibilities

• Train and onboard new Front of House and Back of House team members
• Demonstrate and reinforce Chick-fil-A service, food quality, and operational standards
• Provide hands-on coaching and real-time feedback during shifts
• Support team member development through observation, instruction, and encouragement
• Maintain cleanliness, organization, and food safety standards throughout the restaurant
• Assist with guest service and kitchen operations as needed
• Ensure team members follow proper procedures, recipes, and safety guidelines
• Monitor training progress and communicate development opportunities to leadership
• Lead by example through professionalism, accountability, and a positive attitude
• Support both Front of House and Back of House teams during high-volume periods
• Uphold Chick-fil-A standards, policies, and appearance guidelines
• Perform additional duties as assigned

Qualifications

• High school diploma or GED preferred
• Previous Chick-fil-A, restaurant, customer service, or food service experience preferred
• Prior training, coaching, or leadership experience is a plus
• Ability to work in a fast-paced, high-volume environment
• Strong communication, teaching, and interpersonal skills
• Strong attention to detail and commitment to operational excellence
• Dependable, adaptable, and team-oriented
• Ability to stand for long periods and lift up to 25 pounds regularly
• Availability to work flexible schedules, including weekends and holidays

What We're Looking For

• Passion for developing and supporting others
• Strong work ethic and positive attitude
• Excellent communication and leadership skills
• Ability to coach, motivate, and inspire team members
• Confidence in providing direction and feedback
• Team-first mindset and willingness to lead by example
• Commitment to Chick-fil-A's culture of service, excellence, and respect
• Consistency, reliability, and accountability

Join our team and gain valuable leadership experience, professional development opportunities, and a pathway for growth while helping train and support the team serving millions of travelers at one of the world's busiest airports.

Join our team and gain valuable experience, leadership development, and opportunities for growth while serving millions of travelers at one of the world's busiest airports.

This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities, as necessary. This position description does not constitute an employment contract of any kind.

Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.

2849 PACES FERRY ROAD, SUITE 400, ATLANTA, GEORGIA 30339 (404) 344-7905 / FAX: (404) 349-3226