Job Description

Job Location: Marhofer Chevrolet - Stow, OH 44224
Salary Range: $63,757.00 - $150,346.00 Base+Commission/yearEmployment Details
- Employment Type: Full-Time
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Compensation: Base + Commission (Unlimited Earning Potential)
- Location: Ron Marhofer Chevrolet – Stow, Ohio
- Schedule: Flexible retail schedule (evenings & Saturdays required, Sundays off)

Position Summary
We are seeking a driven, customer-focused Automotive Sales Consultant to join our high-volume Chevrolet dealership in Stow, Ohio.
This role is ideal for individuals who are strong communicators, process-driven, and motivated by performance-based earnings. Success in this position requires the ability to consistently follow up with leads and effectively communicate with prospective guests across multiple channels, including text, phone, email, and in-person interactions.
Company Overview
At Ron Marhofer Auto Family, we have proudly served Northeast Ohio since 1919 as a family-owned dealership group committed to delivering world-class automotive experiences. As a 3-Time Dealer of the Year, we provide a high-performance, team-driven environment where top talent thrives.
We believe our success starts with our people and is guided by our core values:
- World-Class Experience
- Commitment to Excellence
- Teamwork
- Trust & Respect for the Individual
- Continuous Improvement
Key Responsibilities
Sales & Customer Experience
- Guide customers through the entire vehicle purchase process from initial inquiry to delivery
- Deliver a world-class guest experience both in-store and digitally
- Build rapport and trust with customers to drive long-term relationships and repeat business
Lead Management & Follow-Up
- Respond to internet leads, inbound calls, and showroom traffic promptly
- Execute consistent follow-up strategies to convert prospects into buyers
- Maintain active communication with guests via text messaging, phone calls, and email
- Utilize CRM tools to track all customer interactions and pipeline activity
Product Knowledge & Presentation
- Develop strong knowledge of Chevrolet vehicles, features, and financing options
- Conduct vehicle walkarounds and test drives tailored to customer needs
- Stay current on new inventory, incentives, and market trends
Process & Performance
- Follow dealership sales processes and compliance standards
- Achieve and exceed monthly sales volume, gross profit, and CSI targets
- Maintain accurate and timely documentation for all transactions

Qualifications
- Previous sales, customer service, or retail experience preferred (automotive a plus)
- Strong communication skills across text, phone, email, and in-person interactions
- Comfortable working in a fast-paced, performance-driven environment
- Self-motivated with a strong work ethic and desire to succeed
- Valid driver’s license with acceptable driving record
Key Skills for Success
- Follow-up discipline and lead conversion focus
- Digital communication proficiency (text/email responsiveness)
- Relationship-building and consultative selling
- Time management and organization
- Process adherence and attention to detail
Why Join Ron Marhofer Chevrolet of Stow?
- High-traffic dealership with strong lead flow
- Competitive compensation with uncapped earning potential
- Paid training and ongoing development
- Supportive, team-oriented culture
- Established brand with over 100 years of success
- Opportunity for career growth within the organization