Job Description

The Chemical Support Specialist will help identify the business needs, challenges and concerns of our customers and is dedicated to exceeding customer expectations. Duties are performed with excellence, and you enjoy working with a diverse group of personalities to solve problems and exceed sales goals. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

On Board Values| Hire Smart | Communication | Ownership | Respect | Learn, Learn, Learn |Use Good Judgment | Pursue Change | Teamwork | Hoopla

• Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Answering sales rep inquiries, tracking orders, and following up with customers and sales reps about order status.
• Developing support relationships with chemical and sales representatives.
• Managing lease accounts providing troubleshooting assistance for orders and accounts.
• Dispatch service requests and schedule installations.
• Other duties as assigned

Requirements

Minimum Qualifications:

• Bachelor's or Associate's degree in Business, a related field or equivalent experience is preferred
• Previous customer service, project management or knowledge of warewashing a plus
• Computer literacy, excel and typing skills
• Strong analytical, organizational, and time management skills
• Excellent team working, motivational, interpersonal, communication, and customer service skills
• The ability to multitask and quickly switch your focus without losing sight of projects and goals
• An understanding of sales principles and customer service practices

Physical Demands and Work Environment:

Work Environment:

• Generally, an indoor work environment with variable conditions.

Physical Demands:

• Occasionally stand, stoop, bend, and kneel.
• Ability to sit for long periods of time.
• While performing the duties of this job, the employee is regularly required to talk or hear; read and identify numbers.

Bargreen Ellingson offers a comprehensive benefit program, which includes medical and dental insurance, retirement match, vacation, paid holidays, and sick leave (as mandated by local laws) for all full-time employees. Benefits for part-time employees include retirement match and sick leave (as mandated by local laws). Note: Benefits and eligibility may vary depending on location, position and hours worked. A full summary of benefits will be provided upon hire.

Bargreen Ellingson is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.