Job Description

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

This position is responsible for managing the Control Room, to provide a seamless communication link from the Warehouse/Sort facility to Linehaul Control and Field Operations.

Responsibilities

• Develop and implement strategies with yard operations to ensure safe coordination of vehicles in and out of the yard
• Supervise the day-to-day operations of the control room
• Develop and implement policies and procedures for control room to function effectively and efficiently
• Manage administration and operating standards including, budget planning, analyzing reports regarding control room productivity standards.
• Oversee the service delivery of the control room to the Warehouse/Sort facility and field operations
• Oversee the completion of timely ISO Audits within the control room
• Manage escalations within the control room
• Manage the execution of projects related to the control room
• Responsible for achieving objectives as outlined in the operational scorecard.
• Work with key stakeholders and drive continuous improvement within the control room
• Provide direction, leadership, and coaching to teams

Additional Responsibilities

• Post-secondary qualification in business
• Minimum of 5 years’ experience in a supervisory and/or management role leading 10 to 13 employees
• 5 years’ control room experience
• Experience in a warehouse-type environment/sortation facility
• Experience in an automated sortation facility
• Experience training shunt drivers
• Demonstrated safety leadership in a fast-paced warehouse-type environment
• Experience communicating with all levels of business
• Experience managing unionized and non-unionized employees
• Experience in Project Management

Experience in Lean methodologies – Yellow and Green Belt Certification (an asset)

Skills

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS

Location: 565 - St. Laurent Hub

Working Conditions: Office Environment

Reports to: Senior Manager Operations

Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.