Job Description

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

The Sort Manager supervises one or more business units in the Warehouse/Sort facility with the intent of regulating sortation. Together with other Managers, the Sort Manager is responsible for the overall effectiveness and efficiency of the Warehouse/Sort facility.

Responsibilities

• Evaluate employee performance against established objectives.

• Assess employee ability to meet compliance regulations and ensure all necessary training is delivered to meet employees’ needs.

• Execute key activities in the employee lifecycle to manage direct report employees (Including employee recruitment, promotion and termination activities etc.)

• Perform on-the-job supervision with all dock staff to ensure compliance and job standards are met

• Track the operating metrics and financial performance of services within the unit on a weekly and monthly basis

• Enforce appropriate controls to safeguard assets and mitigate risks

• Participate and potentially co-chair Warehouse/Sort facility Health and Safety committee

• Promote an interdependent safety culture and adherence to safety policies within the Warehouse/Sort facility, ensuring high quality and low risk

• Manage the necessary audit of equipment and system layouts and ensure the safety of the operations

• Identify and resolve issues and potential problems related to maintenance and equipment

• Conduct injury, incident and accident investigations and necessary follow ups, and implement necessary corrective measures

• Manage supply (dunnage) levels and help maintain a return program

• Apply collective bargaining agreement and labour relations understanding in all operational and employee related decision making

• Influence Warehouse/Sort facility labour relations discussions by providing management with the necessary information

• Manage the partner and vendor relations to support the Warehouse/Sort facility needs and objectives

• Represent and model Purolator’s values and culture in the management of the Warehouse/Sort facility

• Promote Trak 3 generation activities to achieve revenue capture KPI’s

• Maintain ISO 9001 procedures and quality standards

Additional Responsibilities

• Establish and implement effective and efficient operating policies and procedures

• Continuously identify and drive opportunities for improvements within the Warehouse/Sort facility, utilizing lean principles and methodology

• Ensure the effective and efficient resolution to all customer issues and ensure all work efforts aim at providing outstanding customer services

• Provide necessary direction and leadership to enable employees to meet their performance expectations and their customer service, and safety and Warehouse/Sort facility targets

• Deliver necessary training and coaching to enable employees to meet performance expectations.

• Plan, coordinate and manage business operations in the unit to achieve their operating metrics and financial goals.

• Perform resource allocation, workload assignment and schedule management to optimize day-to-day operations

• Manage and balance vehicle utilization or trailer pools to accommodate customer fluctuations, capacity needs and seasonality

• Verify appropriate hours of work for employees, and authorize appropriate payroll.

• Participate and respond to quality and safety audits

• Partner with internal departments namely HR, H&S, LR, Finance, Sales, Retail, Payroll, and Engineering to ensure compliance, build capability and facilitate the customer experience

Education

Completing Post-Secondary Qualification.

Experience

• Minimum of 5 years’ experience in a supervisory and/or management role. Manage a group of 1-40 employees

• Experience in an automated sortation facility

• Experience managing unionized employees

• Experience in safety leadership

• Facilitate effective project management

• Experience in Lean methodologies

Skills

TransportationContingency PlanningStrategic PlanningContinuous Process ImprovementProject ManagementPeople ManagementShift ManagementData Access and ReportingPerformance ManagementProcess ManagementLeadershipProblem SolvingWarehouse OperationsTeam ManagementShipping and Receiving OperationsIssues ManagementRisk ManagementRegulations/ComplianceRelationship ManagementSafety ManagementMaterials Flow AnalysisStrategic Workforce PlanningResource ManagementManagement Coaching/CounselingInventory ManagementBudgetingChange ManagementDecision Making

Language Requirement: There are no language requirements for this position.

POSTING DETAILS
Location: 565 - Montréal Hub
Working Conditions: Warehouse Environment

Reports to: Manager Section Hub
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Purolator is an equal opportunity employer committed to diversity and inclusion We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com