Job Description

FINANCIAL RETURNS

• Directs subordinates to ensure productivity meets standards given in accordance with Brand Service Standards.
• Reviews recipes, determines food, labor and overhead costs
• Directs food apportionment policy to control costs
• Introduces and tests the market with new products which are market-orientated in terms of price and product
• Manage departmental budget by keeping track of stock inventory and minimising material wastage

PEOPLE

• In the absence of a Manager, conduct shift briefings to ensure hotel activities and operational requirements are known
• Provide direction to the Kitchen helpers, including Commis, Cooks, Kitchen Attendants and Stewards
• Provide orientation, training and guidance to new colleagues joining the team
• Ensure colleagues are adequently trained and have the right tools and resources to perform their job tasks proficiently and productivity
• Monitor and supervise colleague performance and provide guidance or couselling to colleagues where required
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.

GUEST EXPERIENCE

• May occasionally interact with outside contacts such as Guests – to ensure their total satisfaction and suppliers – regarding orders and invoices

RESPONSIBLE BUSINESS

• Participate in the preparation of all items prepared in the pastry shop and bakery. Ensure that all desserts are prepared and presented in an attractive and appetizing manner.
• Works with locally available fresh products wherever possible
• Participates in planning utilization of food surpluses and leftovers, taking into account probable number of guests, market conditions, popularity of various dishes and frequency of menu
• Observes methods of food preparation and cooking, sizes of portions to ensure food is prepared in prescribed manner
• Estimates food consumption and purchases or requisitions foodstuffs and kitchen supplies
• Ensure the cleanliness and tidy of the work station and ensure all equipment is in good working order
• Maintain a cleanliness, neat and well-groomed appearance at all times during on duty
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
• Log security incidents and accidents in accordance with hotel requirements.
• May assist with other duties where required by superiors

What we need from you

• Diploma or Degree in Culinary Arts with specialised training in Pastry/Bakery
• At least 2-3 years experience in a similar capacity
• Working experience in the hotel industry will be an added advantage
• Must posses a valid food hygiene certificate
• Commitment to work rotating shifts, weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.