Job Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.

We have a fixed term position until 09 Jan 2027 with the following hours of work:

• Fridays & Saturdays - 4:00 pm to 9:00 pm

The Warehouse Newmarket is seeking a friendly and efficient Self Checkout / Checkout Team Member to join our retail team on a fixed term part-time basis. In this role, you will be responsible for providing exceptional customer service whilst operating both traditional and self-checkout systems.

• Greet and assist customers in a friendly and professional manner
• Operate traditional checkout tills and oversee self-checkout areas
• Process cash and card transactions accurately and efficiently
• Provide guidance to customers using self-checkout systems
• Ensure the checkout area is clean, tidy, and well-stocked
• Handle customer queries and resolve issues promptly
• Maintain a thorough knowledge of store products and promotions
• Collaborate with team members to ensure smooth operations during peak times
• Adhere to all company policies and procedures, including health and safety guidelines

Qualifications

• Excellent customer service skills with a friendly and approachable demeanour
• Strong cash handling abilities and basic maths skills
• Proficiency in operating Point of Sale (POS) systems
• Keen attention to detail and ability to maintain accuracy in a fast-paced environment
• Flexibility to work various shifts, including evenings and weekends
• Physical ability to stand for extended periods and lift items up to 15 kg
• Previous retail experience, particularly in a checkout role, is desirable but not essential
• Ability to work well in a team and independently when required
• Strong communication skills and a positive attitude

Additional Information

Tā mātou tāpaetanga – What we offer

• Team Card: Access to discounts across our brands.
• Career Progression: an excellent stepping stone into other internal opportunities.
• Plus loads more!